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Program Coordinator I

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Program Coordinator I

Salary

$37,782.00 - $66,120.00 Annually

Location

Wake County, NC

Job Type

Permanent Full-Time

Job Number

25-07222

Department

Dept of Transportation

Division

Secretary

Opening Date

06/10/2025

Closing Date

6/17/2025 11:59 PM Eastern

Job Class Title

Program Coordinator I

Position Number

60019183

Salary Grade

NC08

+ Description

+ Benefits

+ Questions

Description of Work

The North Carolina Department of Transportation (NCDOT) owns and maintains a vast multimodal transportation network, including one of the largest roadway systems in the country. NCDOT’s vision is to be a global leader in providing innovative transportation solutions. NCDOT’s mission is connecting people, products and places safely and efficiently with customer focus, accountability and environmental sensitivity to enhance the economy and vitality of North Carolina. NCDOT’s core goals are to make transportation safer; provide great customer service; deliver and maintain our infrastructure effectively and efficiently; improve the reliability and connectivity of the transportation system; promote economic growth through better use of our infrastructure; and make our organization a great place to work.

The Office of Strategic Initiatives and Program Support (SIPS) supports NCDOT senior leadership and is charged with understanding current and future industry trends, leading strategy development, streamlining decision making, solving complex policy problems, and facilitating process improvement so NCDOT is better able to meet strategic goals and targets. SIPS’s mission is to utilize data, research, and input from agency leaders, customers, and partners to facilitate agency visioning, long-range planning, performance target setting, program management, and cross-departmental strategic initiatives.The Data and Information Branch at NCDOT leverages data, technology, and advanced analytics to support data-driven decisions and improve business outcomes. The team provides services in data governance, project management, business analysis, data analysis, and special reporting initiatives.

This position serves as Program Coordinator I (working title: Data Analyst) within the Office of Strategic Initiatives and Program Support (SIPS), reporting to the Data and Technology Manager. The position applies working knowledge of business systems and processes by collaborating with business units, consultants, and IT to assess data needs and deliver tailored solutions, including Power BI dashboards, database cleaning/organization, and workflow tools such as Smartsheet and MS Forms. The position identifies and clarifies data-related issues, proposes viable solutions aligned with agency priorities and resource constraints, and supports guided decision-making within project teams. The position supports key NCDOT and DITT initiatives such as Microsoft Copilot AI integration within NCDOT, reporting and analytics related to disaster recovery, data governance implementation, and digital delivery.

The program area for this position includes one or more of the following: project management, data governance, working knowledge of data analytics and reporting, maintain and updating dashboards such as Smartsheet’s/Power Bi, modifying processes using applicable technology, web-based data systems and programs such as Microsoft form, and/or working knowledge of business systems.

This position with NCDOT offers full State Benefits (https://oshr.nc.gov/state-employee-resources/benefits) , a competitive salary and many career development opportunities.

Grade/Salary Range – NC08 $37,0782- $66,120

Knowledge, Skills and Abilities / Competencies

Applicants must submit an application that clearly reflects work experience that demonstrates the following:

+ Considerable knowledge of administrative and office techniques.

+ Experience in organizing workflow and coordinating activities.

+ Experience in modifying processes using applicable technology, web-based data systems and programs.

+ Demonstrated ability to gather and analyze business and technology requirements and prepare detailed reports

Management Preferences:

+ Knowledge of and experience with NCDOT business units, applications, and terminology

+ Experience maintaining dashboards in web-based data systems such as Power Bi

Minimum Education and Experience Requirements

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail.

Bachelor’s degree from an appropriately accredited institution or equivalent combination of education and experience.

Supplemental and Contact Information

Jean Debnam, 919-707-2845

Applicants must meet both the minimum requirements and all posted Knowledge, Skills and Ability requirements to be considered Qualified for the position. It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application.

NCDOT will not accept “See Attached” or “See Resume” in lieu of education and work experience completed on the application. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting date will be accepted.

NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.

For permanent and time-limited appointments:

Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.

01

I understand that in order to be qualified for this position, the description of my work experience must clearly reflect the required education and experience as well as the posted knowledge, skills and abilities for this position. I have included all of this information within my application. (If you haven't completed the application requirements, please return to your application to finish it before submitting your application.)

+ Yes

+ No

02

Which of the following best describes your level of considerable knowledge of administrative and office techniques.

+ None

+ Less than 1 Year

+ 1-2 Years

+ 2-3 Years

+ 3-4 Years

+ 4-5 Years

+ 5 or More Years

03

Explain how you have experience with administrative and office techniques

04

Which of the following best describes your level of skills in organizing workflow and coordinating activities.

+ None

+ Less than 1 Year

+ 1-2 Years

+ 2-3 Years

+ 3-4 Years

+ 4-5 Years

+ 5 or More Years

05

Explain how you have demonstrated organizing workflow and coordinating activities.

06

Which of the following best describes your skill in modifying processes using applicable technology, web-based data systems and programs

+ None

+ Basic

+ Intermediate

+ Thorough

07

Explain how you have experience modifying processes using applicable technology, web-based data systems and programs.

08

Demonstrated ability to gather and analyze business and technology requirements and prepare detailed reports

+ None

+ Basic

+ Intermediate

+ Thorough

09

Explain how you have experience gathering and analyzing business and technology requirements and prepare detailed reports.

Required Question

Employer

State of North Carolina

Website

http://www.ncdot.gov/

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