• Video Room Technician

    Adecco US, Inc. (Richmond, VA)


    Adecco is assisting a top client in hiring **Video Room Technicians.**

     

    **Location** - Onsite

    **Pay** - $45.78/hr

    Job Description:

    We’re seeking **Video Room Technicians** to support enterprise video conferencing systems and AV infrastructure. This hands-on role includes managing Zoom Rooms, Poly endpoints, and digital signage, while ensuring asset documentation, preventive maintenance, and remote technical support.

    Key Responsibilities:

    Support and maintain technology

     

    Document and maintain Asset Inventory Database

     

    Manage incidents in the Enterprise Ticket system

     

    Endpoints and Infrastructure (Poly)

     

    Support Zoom and Zoom Room Platform - Upgrade and Manage

     

    Zoom Devices through the Dashboard

     

    Support Digital Signage Platform

     

    Perform Preventive Maintenance on technology

     

    Perform User Acceptance Testing (UAT)

     

    Perform On-call duty rotation

     

    Perform Remote support of enterprise devices

     

    Perform Remote support of fellow team members and other sites

     

    Manage Vendor relationships

    Requirements:

    At least 1 year of Technical Operations experience

     

    At least 1 year of experience with IT systems and infrastructure

     

    At least 1 year of experience with desktop platforms and operating

     

    systems

     

    At least 1 year of with incident management and reporting tools

     

    Experience with Zoom, Poly, BiAmp, and Tesira is required

    Preferred:

    Bachelor’s Degree in Business, Information Systems, Computer

     

    Science

     

    1+ year of experience with defining, implementing, and leveraging process (change, incident, problem) management functions

     

    1+ year of experience with ServiceNow

    2+ years of experience with Windows 10/

    2 + years of Audio Visual experience

     

    1+ year of experience with Architectural and Wiring Drawings

     

    1+ year of experience in room control systems (Crestron or AMX)

     

    1+ year of experience with Audio Digital Sound Processing, Digital Sound Consoles, or Digital Lighting Consoles

     

    1+ year of experience with Cloud based video conference platforms

     

    1+ year of mobile device support

    Ideal Candidate:

    Reliable, tech-savvy, and solutions-driven with a strong AV/IT background and commitment to onsite support.

     

    **Pay Details:** $45.78 per hour

     

    Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

     

    Equal Opportunity Employer/Veterans/Disabled

     

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

    + The California Fair Chance Act

    + Los Angeles City Fair Chance Ordinance

    + Los Angeles County Fair Chance Ordinance for Employers

    + San Francisco Fair Chance Ordinance