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Account Coordinator-Small Group Sales
- Blue KC (Kansas City, MO)
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Guided by our core values and commitment to your success, we provide health, financial and lifestyle benefits to ensure a best-in-class employee experience. Some of our offerings include:
Highly competitive total rewards package, including comprehensive medical, dental and vision benefits as well as a 401(k) plan that both the employee and employer contribute
Annual incentive bonus plan based on company achievement of goals
Time away from work including paid holidays, paid time off and volunteer time off
Professional development courses, mentorship opportunities, and tuition reimbursement program
Paid parental leave and adoption leave with adoption financial assistance
Employee discount program
Job Description Summary:
This role will assist the account executives and sales coordinator with basic/administrative support on sales related activities.
Job Description
+ Work closely with Account Management team to execute or finish out various administrative tasks requested by brokers
+ Assign broker permissions on EasyApps e-enrollment system
+ Oversee processing of groups in EasyApps portal; troubleshoot issues with NBU/EA
+ Distribute and manage lead flow from interactive desktop and marketing activities
+ Handle various reporting requests from brokers including BSP utilization, ASO reports, etc.
+ Follow up on missed membership change requests
+ Communicate claims questions/issues from brokers/members and provide effective summary to account manager/broker
+ Manage groups being reallocated into new markets due to MLR results
Minimum Qualifications
+ High school diploma or any combination of education and required experience.
+ 1 year experience in a sales, marketing, and/or customer service environment.
+ Beginner level knowledge and skill with Microsoft Office.
+ Beginner keyboarding skills
+ A life and health Insurance sales license is required within 45 days of hire.
Preferred Qualifications
+ Health insurance license
+ Intermediate level knowledge and skill with Microsoft Office
+ Intermediate level knowledge of FACETS system
+ Bachelor’s degree in business or related academic discipline
Blue Cross and Blue Shield of Kansas City is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
At Blue Cross and Blue Shield of Kansas City (Blue KC), we have long put our members first by developing products and services to meet their needs. From our founding in 1938 to more than 80 years of experience in innovative, patient-centered healthcare coverage, Blue KC continues to keep our members at the center of everything we do. As a market leader, we continue to embrace new ideas to make healthcare more affordable and to improve the customer experience. Come join us!
**Blue Cross and Blue Shield of Kansas City will extend reasonable accommodations to qualified individuals with disabilities who are otherwise not able to fully utilize electronic and online job application systems. For assistance, please send an email to** [email protected] .
EOE/M/F/Vets/Disability
Affirmative Action Employer
Equal Opportunity Employer
Know Your Rights: Workplace Discrimination is Illegal (https://www.dol.gov/sites/dolgov/files/OFCCP/regs/compliance/posters/pdf/22-088\_EEOC\_KnowYourRights.pdf)
E-Verify Participation
Equal Employment Opportunity/Nondiscrimination/Affirmative Action Policies (https://bluekcmemberportal.azureedge.net/pdf/2024/EEO-Policy-2024.pdf)
IER Right to Work
FMLA (https://www.dol.gov/whd/regs/compliance/posters/fmlaen.pdf)
Pay Transparency
Employee Polygraph Protection Act (https://www.dol.gov/whd/regs/compliance/posters/eppac.pdf)
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