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At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Consumers possess an increasingly digital attitude, and the majority expect real-time answers in their life. The need to engage in digital channels to connect and communicate with customers is growing and becoming more sophisticated by the day! The digital engagement / customer space is continuously evolving – new products in the marketplace, new platforms, changes to existing platforms, shifts in user loyalty, new data to report and new ways to interact with customers. Lilly recognizes the need to be present with customers in the digital environment with personalized, meaningful engagements!

The Global Digital Engagement Tech at Lilly team is globally focused and effectively builds solutions / capabilities for Marketing, Corporate Affairs and Medical organizations globally. The team owns social media, search, media and tagging technologies.

What You Will Do:

This role is responsible for providing day to day operational oversight and strategic direction across critical digital channels. This includes the creation of and adherence to global operational processes, overall health monitoring/reporting of day-to-day projects across teams, and evaluating and delivering social media solutions to the global organization.

Specific responsibilities include:

+ Investigate, pilot, scale, validate and support social media technologies and integrated capabilities for the Global Organization, including USMarketing, Corporate Affairs, Medical and International teams

+ Evaluate and communicate risks, technical barriers, advancements and innovation opportunities for social media

+ Adapt and document Tech at Lilly principles and processes and apply them to the social media space to maintain the compliance of the capability

+ Analyze existing processes for improvement and identify and resolve process gaps

+ Serve as Account Owner for priority social media business partner(s)

+ Look externally to bring innovative social media technology and data solutions to Lilly to support our customer groups

+ Collaborate with other members of the Global Digital Engagement organization and connect our digital channels

+ Continuously stay up to date on social media network updates and changes and be able to translate to direct business impact

+ This position reports to the Associate Director Tech@Lilly – Global Digital Engagement, Social Media, Search

Your Basic Qualifications:

+ Bachelors Degree

+ 1+ years in a digital marketing or IT organization

+ Experience with social media

+ Experience leading cross -functional projects and working across multiple customer groups

+ Qualified candidates must be legally authorized to be employed in the Unites States Lilly does not anticipate providing sponsorship for employment visa stat (e.g., H-1B or TN status) for this employment position now or in the future

What You Should Bring:

+ Proactive mindset

+ Strong learning agility

+ A teamwork mentality

+ Experiences working in a fast-paced environment

+ Ability to understand business requirements and effectively translate business needs and process into actionable insights

+ Have strong self-management skills and ability to work in ambiguity

+ Familiarity with social media networks such as: LinkedIn, Instagram, Twitter, Facebook, TikTok

Additional Information:

• Position is located in Indiana on a hybrid work schedule and applicants must be willing to relocate to Indianapolis.

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form ( https://careers.lilly.com/us/en/workplace-accommodation ) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is

$63,750 - $145,200

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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