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Classroom and AV Technology Generalist

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Please see Special Instructions for more details.

Please provide three professional references in the application form. Recommended candidates will be required to complete criminal background check, including Act 34 Background Check and Act 151 (Child Abuse) Background Check and Federal Criminal (FBI) clearance prior to appointment. Full consideration will be given to applications received by June 25, 2025.

Posting Details

Position Details

Posting Number N01147

Classification Title IT Generalist I

Working Title Classroom and AV Technology Generalist

Employee Group Staff

Bargaining Unit AFSCME

Location Main Campus

Department Technology Support Services

Pay Rate $58,035

Employment Type Regular FT

Work Schedule

Monday – Friday 8:00 – 4:30

This is an in person position

Position Summary Information

Position Summary

Position Summary:

The Classroom Technology Generalist is responsible for supporting and maintaining instructional technology systems in classrooms, lecture halls, and other learning spaces across campus. This role emphasizes real-time technical support and proactive maintenance of AV systems, particularly those from vendors like Crestron, Extron, Biamp, and other industry-standard solutions. The ideal candidate will have a solid understanding of AV integration in higher education, combined

with excellent troubleshooting skills and a commitment to reliable, high-quality classroom experiences.

Key Responsibilities:

• Provide responsive, on-site and remote support for classroom audiovisual systems, ensuring equipment is

operational for daily academic use.

• Install, configure, maintain, and troubleshoot AV hardware and control systems, including Crestron and Extron control interfaces, video switchers, matrix routers, and touch panels.

• Support other AV hardware such as projectors, document cameras, flat panel displays, microphones, speakers, and assistive listening devices.

• Troubleshoot signal flow and connectivity issues across a variety of AV environments using tools such as cable testers and AV monitoring systems.

• Assist in the setup and operation of video conferencing and lecture capture tools (e.g., Zoom Rooms, Microsoft Teams).

• Conduct routine preventive maintenance and perform AV system checks to ensure equipment reliability.

• Collaborate with instructional designers and IT staff to test, deploy, and support educational technology solutions.

• Maintain accurate documentation of AV setups, wiring diagrams, equipment inventories, and support procedures.

• Participate in AV integration projects including equipment upgrades, room refreshes, and system installations.

• Monitor service desk tickets and escalate complex issues as necessary to outside vendors

• Keep up-to-date with trends in instructional and audiovisual technology relevant to higher education.

Minimum Qualifications

An Associate degree in a related field (e.g., IT, electronics, media technology) ; or 2 years of experience in AV support, IT helpdesk, or a similar technical role involving hardware installation, operation, and maintenance; or any equivalent combination of experience and training. A successful campus interview and passing a criminal background check required.

Preferred Qualifications

Preference given to candidates with experience in the following: AV Industry specific certifications,

experience with design, installation, and maintenance of classroom AV technology including Crestron, Extron, and other major AV manufacturers.

Posting Detail Information

Posting Date 06/10/2025

Closing Date

Open Until Filled No

Notice of Non-Discrimination

Slippery Rock University of Pennsylvania does not discriminate on the basis of race, color, sex, sexual orientation, gender identity, gender expression, national origin, religion, age, disability, age/or veteran status in its programs or activities in accordance with Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and University policies.

The following person has been designated to handle inquiries regarding the non-discrimination policies:

Chief Human Resource Officer

008 Old Main Building

104 Maltby Avenue

Slippery Rock University

Slippery Rock, PA 16057

724.738.2016

Respect for Individuals in the Community

Slippery Rock University provides an environment that respects, encourages, and promotes the talents and contributions of all. Slippery Rock University values a community with a shared sense of purpose, where people demonstrate mutual respect and appreciation. Slippery Rock University values diversity that honors and includes all persons regardless of age, creed, disability, ethnic heritage, gender, gender identity, race, religion, sexual orientation, or socioeconomic status in academic and extracurricular endeavor, in the working environment, and in the daily life of the university community.

Special Instructions to Applicants

Please provide three professional references in the application form. Recommended candidates will be required to complete criminal background check, including Act 34 Background Check and Act 151 (Child Abuse) Background Check and Federal Criminal ( FBI ) clearance prior to appointment. Full consideration will be given to applications received by June 25, 2025.