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At Greene, Tweed, you'll find the cutting-edge technology, world-class polymer expertise and endless advancement opportunities you'd expect from a multi-national industry leader. You'll find them all in an environment that embraces diversity in people and opinions, moves decision making to the point of impact, and celebrates your success.

If you enjoy continuous learning and are excited about working with and creating technological solutions, explore career opportunities with Greene, Tweed.

Job Summary:

This position is responsible for managing customer payment issues, facilitating cash receipts, and maintaining customer accounts for US locations using SAP S/4HANA and ECC systems. The role will be instrumental in improving cash flow, minimizing bad debt write-offs, and enhancing customer satisfaction through effective issue resolution and collaborative problem-solving with Sales Support. The Accounts Receivable Associate will exercise autonomy in making credit assessments and recommendations for handling customer delinquencies.

Essential Duties/Responsibilities:

+ **Cash Receipts Management:** Oversee the receipt, review, and reconciliation of cash remittances in SAP, ensuring accurate application against open receivables.Investigate and resolve lockbox issues and unidentified payments, collaborating with customers to clear any discrepancies promptly

+ **Reporting and Documentation:** Maintain organized records of all interactions and account status changes to support audit requirements and ensure compliance.

+ **Receivables Portfolio Management:** Manage assigned customer account portfolios, proactively identifying and resolving delinquencies or payment issues to reduce the aging of receivables.Act as a point of escalation for high-risk accounts, determining the appropriate actions to address payment issues and communicating these decisions to Sales Support and other stakeholders.

+ **Cross-functional Support and Communication:** Work closely with Sales Support and Outside Sales teams to identify root causes of recurring payment issues, ensuring resolution strategies are implemented to prevent future occurrences.Provide insights and recommendations on customer behavior and potential payment risks, fostering open communication between departments.

+ **Credit Evaluation and Customer Setup:** Provide guidance on credit evaluations to Sales Support, identifying potential credit risks and recommended actions for both new and existing customers.

Required Minimum Qualifications:

+ **Education/Certifications:** High School Diploma required; preference given to candidates with an Associate’s or Bachelor’s degree in Accounting, Finance, or related fields.

+ **Skills and Experience:**

+ Basic understanding of accounting principles, with a preference for candidates with 2+ years of experience in Accounts Receivable or Collections.

+ Proficiency with SAP S/4HANA and ECC systems, particularly in Accounts Receivable and Credit Management, is highly preferred.

+ Strong attention to detail and adherence to standardized processes, ensuring accuracy in all transactions.

+ Excellent written and verbal communication skills, with the ability to balance assertiveness in collections with customer-focused service.

+ Effective problem-solving abilities, capable of identifying issues, investigating causes, and implementing corrective actions autonomously.

+ Basic proficiency in MS Word and Excel required.

Job Environment

Physical Requirements:

Standing Occasionally (16-45%)

Sitting Frequently (46-100%)

Lifting Up to 15lbs without assistance

Carrying Up to 15lbs without assistance

Walking Occasionally (16-45%)

Hearing Ability to detect noises with or without corrective device(s)

Vision Clarity of vision, with or without corrective lenses

Mental Requirements:

Problem Solving Occasionally (16-45%)

Making Decisions Ability to make decisions that have a moderate impact

Supervise Rarely (0-15%)

Interpret Data Occasionally (16-45%)

Organize Frequently (46-100%)

Read/Write Frequently (46-100%)

Communication Frequently (46-100%)

Work Environment

High Temperatures Rarely (0-15%)

Low Temperatures Rarely (0-15%)

Noises Moderate (business office with computers, printers and light office noises)

Fumes Exposure Rarely (0-15%)

Note: This Job Description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by the Supervisor. All requirements are subject to change and updates.

We also provide eligible employees with a competitive benefits package that includes health insurance, flexible spending accounts, health savings account, 401k savings plan, life and disability insurance, tuition assistance and more, to meet the diverse needs of all employees and their family members.

Equal Opportunity Employer:

Greene, Tweed is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, physical or mental disability, veteran status, or any other federally protected class.

Drug Free Workplace:

Greene, Tweed is a Drug Free Workplace. Employment is contingent upon successful completion of a pre-employment drug screening and background investigation subject to federal, state, and local laws.

NOTE: Greene, Tweed is not seeking assistance or accepting unsolicited resumes from search firms for employment opportunities, unless they have a written agreement for the position they are contacting us about. Regardless of past practice, all resumes submitted by search firms to any employee at GT without a valid written search agreement in place for that position will be deemed the sole property of Greene, Tweed, and no fee will be paid in the event the candidate is hired by Greene, Tweed as a result of the referral or through other means.

Where Inspiration Drives Innovation

At Greene Tweed we believe that our true capability as a technology-focused company comes from our employees. Every customer challenge is solved by a team, and members are engaged across departments. From engineering and manufacturing, to sales and marketing, we work together using cutting-edge technology to assess problems, recommend solutions, and bring them into reality.

The tools of social business bring voices from around the world together in collaboration. And advanced capabilities such as FEA and state-of-the-art laboratories allow for comprehensive testing, analysis, and predictive modeling. Our manufacturing facilities expand the limits of possibility in fabrication. And embedded Lean Six Sigma upholds the highest levels of quality and efficiency during production.

This process of development is fundamental to Greene Tweed’s ability to solve critical challenges. And it means going beyond the right tools, and seeking out the right people.