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About the Metropolitan Museum of Art

The Met presents over 5,000 years of art from around the world for everyone to experience and enjoy. The Museum lives in two iconic sites in New York City—The Met Fifth Avenue and The Met Cloisters. Millions of people also take part in The Met experience online.

Since its founding in 1870, The Met has always aspired to be more than a treasury of rare and beautiful objects. We are committed to fostering a collaborative and respectful work environment with a staff as diverse as the audiences we engage. Our staff members are art lovers who are passionate about working toward a common goal: creating the most dynamic and inspiring art museum in the world.

At The Met, every staff member – from security officers to researchers to scientists and beyond – lives by our core values of respect, inclusivity, collaboration, excellence, and integrity.

Respect: Engage one another with collegiality, empathy, and kindness, always.

Inclusivity: Ensure that all are and feel welcome and valued.

Collaboration: Reach across boundaries to exchange ideas and work together toward our shared mission.

Excellence: Lead the cultural world in quality and expertise—and inspire curiosity and creativity.

Integrity: Hold ourselves to the highest moral standards, admit when we fall short, and then evolve.

About the Education Department

The Met’s Department of Education—dedicated to making art meaningful and accessible for everyone—is central to the mission of the Museum. The Department is a national and international leader in museum-based education and public programming, pushing boundaries through continuous innovation and experimentation. In-person and virtual programs include high school and college internships that promote career development and diversity; PreK–12 educator programs that train teachers to integrate art into curricula across disciplines; performances, concerts, lectures and symposia that feature preeminent artists and scholarship; daily tours in multiple languages, and so much more.

GENERAL STATEMENT OF RESPONSIBILITIES & DUTIES:

You are an experienced Education leader who will serve as a key programmatic partner for stakeholders within the Education department across the Museum, external partners, and local and global communities. You will oversee the Public Programs and Engagement programs and initiatives to include program development for collections, special exhibitions, community engagement, music programs, festivals and special projects. You will develop inclusive and accessible onsite, offsite, and hybrid programs that engage new and existing local and global communities in public programs, creative practice, scholarly presentations, accessibility, community engagement and audience development.

PRIMARY RESPONSIBILITIES & DUTIES

+ Work with the Chair of Education to develop and implement the Public Programs and Engagement (PPE) Division’s strategic vision and goals in alignment with the mission, vision and goals of the Education Department and the Museum.

+ Lead the conceptualization, design, development, and implementation of an extensive portfolio of PPE programs for adult visitors and intergenerational audiences, including lectures and talks, art/object making, artist programs, music programs, outreach programs and community activations across the museum’s two sites, Met 5th Avenue and the Cloisters, ensuring the highest quality of experience, creativity and innovation, and inclusiveness and accessibility.

+ Partner with the Chair of Education, the Educator in Charge, Teaching and Learning, and Educator in Charge, Academic and Research Programs to develop and implement strategic goals to increase the Museum’s engagement with new and existing communities through innovative programs, partnerships and initiatives.

+ Oversee the implementation of an international artist residency program.

+ Oversee the continued development and implementation of local outreach and authentic engagement with new and established community partners

+ Oversee in collaboration with Education and other Museum partners, the bi-yearly Museum-wide festival, MetFest, as well as other assigned festivals for large collection openings and re-openings.

+ Lead a team of 16 and manage 4 direct reports, including hiring, onboarding, providing guidance, setting priorities, assigned work, coaching, and performance management. Foster professional development and growth for staff.

+ Foster collaboration, cohesion, and community across PPE programs, provide direction, feedback, and support across programs to strategically manage resources and align with changing needs and emerging opportunities.

+ Create a culture of continuous learning and improvement; with support, establish evaluation systems and metrics to assess programs’ content, format, and audiences on an ongoing and regular basis and propose improvements for the existing programs as well as innovations and initiatives to reach new audiences and support new narratives and conversations onsite and online.

+ Foster creativity and innovation by seeking and promoting new and innovative ideas and creating an environment that encourages experimentation, diverse ideas, learning, and cross-functional collaboration.

+ Build authentic, collaborative relationships with colleagues and partner departments across the Museum. Continuously seek opportunities to strengthen collaborative approaches to program creation and execution and strengthen relationships within the Education Department, across Audience Engagement (Digital, Education, Marketing, Publications and Editorial, Libraries, and Live Arts departments and across The Met at large.

+ Play a key role in audience engagement; conceive, develop, and cultivate collaborations and partnerships with local, national, and global communities to form sustainable relationships that promote accessible, equitable, and inclusive experiences for all audiences; establish and grow partnerships with key external organizations and/or leaders to develop dynamic collaborations, interdisciplinary approaches, and expanded audiences.

+ Ensure operational excellence in processes and systems; establish operations that represent best practices and provide seamless experiences for the partner departments and audiences; evaluate existing processes and systems on an ongoing and regular basis to align with the changing needs

+ Prepare annual budgets for the PPE team, working with Education and Finance staff; oversee ongoing financial operations and reporting, ensuring that the organization operates within budget and fiscal guidelines and policies.

+ Serve as a member of the Education senior leadership team, provide strategic input for cross-divisional engagement and decision-making, and build strong collaborative relationships with peers

+ Cultivate opportunities for monitoring the latest developments in the field, including attending conferences and maintaining and growing networks with education and museum professionals

+ Other duties as assigned

REQUIREMENTS & QUALIFICATIONS:

+ M.A. in Art History, Museum Education, or other related field, or equivalent experience required

+ 7 years of programmatic and/or education experience in a museum setting

+ 5 years of experience building and leading a team and managing staff

+ Track record of developing and managing a complex schedule of inclusive educational and public programs related to special exhibitions, gallery rotations, access, community, and special projects that serve a broad and diverse audience

+ Experience designing and implementing evaluation tools and in qualitative and quantitative outcome measurement

+ Diplomacy, emotional intelligence, and sensitivity when handling challenging issues while communicating, building rapport, and relating well to others.

+ Strong project management, planning, and organizing skills; ability to identify, assign and oversee multiple resources, tasks, systems, and people to establish courses of action that achieve the desired results

+ Financial acumen and familiarity with fundraising

+ Computer and digital media skills, including proficiency in the Microsoft Office

COMPENSATION RANGE:

+ Pay Range: $145,000.00 - $160,000.00 / Annually

The advertised pay scale reflects the good faith minimum and maximum salary range for this role. The advertised pay scale is not a promise of a particular wage for any specific employee. The specific compensation offered to a candidate may be dependent on a variety of factors including, but not limited to, the candidate’s experience, education, special licensing or qualifications, and other factors.

Location Requirements

At time of employment, employees are expected to be located within commuting distance of the Museum. “Commuting distance” means that they are located in one of following states: New York, New Jersey, Connecticut, or Pennsylvania (the “Tri-state and PA” areas), and be able to commute to and from the Museum in a single day.

Benefits Offerings

The Museum provides competitive compensation, and generous benefits and perks for all eligible employees. Note: Benefits Offering may differ based on Employee Status.

+ Medical, dental, vision and life insurance

+ 403(b) basic retirement plan and optional matching retirement plan with an outstanding employer match

+ Considerable paid time off, including annual leave, sick leave, and 13 Museum holidays

+ Long-term disability coverage

+ Flexible Spending Accounts & Health Savings Account (pre-tax income for eligible health care expenses)

+ Commuter benefits (pre-tax income for parking or mass transit expenses)

+ Free financial-planning services

+ Financial assistance for relevant coursework, seminars, and training programs

+ 25% discount for staff in Museum shops

+ A subsidized staff cafeteria

+ Access to the Museums Council pass, which grants free admission to various museums and cultural institutions

We recognize that it is highly unlikely that someone meets 100% of the desired attributes for a role. If much of this job description describes you, then please apply for this role.

The Met is committed to the full inclusion of all qualified individuals. As part of this commitment, The Met will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed in this process, please contact [email protected] .

The Metropolitan Museum of Art provides equal opportunity to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, national origin, ancestry, age, mental or physical disability, pregnancy, alienage or citizenship status, marital status or domestic partner status, genetic information, genetic predisposition or carrier status, gender identity, HIV status, military status and any other category protected by law in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, lay-off and termination, and all other terms and conditions of employment.