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Statement of Duties:

The Water/Sewer Billing Analyst is responsible for the City of Somerville residential and commercial accounts. Performs a high level of administrative tasks to ensure that the City of Somerville water bills are accurate. Employee is required to perform all similar or related duties.

Essential Functions:

The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

+ Processes approximately 15,000 or more district bills for the City of Somerville.

+ Oversees and ensures accuracy for each district; analyzes and audits all the operations of the billing process.

+ Aids customers with billing questions.

+ Researches and reconciles customer accounts for abatements or refunds daily.

+ Establish all new accounts and update the database regularly.

+ Oversees and trains the water meter readers and customer service staff on billing and customer inquiries.

+ Downloads and transfer of districts from the MUNIS System to the metering software.

+ Runs reports for end of month procedures.

+ Monitors meter readers accountability daily.

+ Processes Final Water Bills, Invoices, Requisitions and billing adjustments as necessary.

+ Files and stores all Billing information and Water Meter Forms.

Recommended Minimum Qualifications:

Education and Experience: Bachelor's degree with five to seven (5-7) years related work experience in accounting/bookkeeping field; or any equivalent combination of education, training and experience which provides the required knowledge, skills and abilities to perform essential functions of the job. Working knowledge of MUNIS and Microsoft Office preferred.

Knowledge, Abilities and Skill

Knowledge: Thorough working knowledge of accounting/bookkeeping standard practices and procedures, office software and machines; some knowledge of municipal government.

Ability: Ability to meet and deal with the public effectively and appropriately; ability to handle problems and emergencies effectively; ability to communicate clearly, both orally and in writing; ability to operate a computer; ability to maintain confidential information; ability to maintain, manage, and organize records; ability to deal appropriately with City employees, City officials and the general public.

Skill: Excellent organizational skills; excellent data processing skill in the use of personal computers and office software including word processing, data base and spreadsheet applications. Extensive customer skills.

Physical and Mental Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the position’s essential functions.

Physical Skills

Little or no physical demands are required to perform the work. Work effort principally involves sitting to perform work tasks, with intermittent periods of stooping, walking, and standing. There may also be some occasional lifting of objects such as books, office equipment and computer paper (up to 30 lbs.)

Motor Skills

Duties are largely mental rather than physical, but the job may occasionally require minimal motor skills for activities such as moving objects, operating a telephone, personal computer and/or most other office equipment including word processing, filing and sorting of papers

Visual Skills

Visual demands include constantly reading documents for general understanding and for analytical purposes and routinely reviewing reports and spread sheets.

Hours: Full-Time

Salary: $85,000 annually, plus benefits

Union: Non-Union

FLSA: Exempt

Date Posted: June 6th, 2025

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The City of Somerville is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, sex, religion, age, national origin, disability or any other protected category. Women, minorities, veterans, and persons with disabilities are encouraged to apply.

Auxiliary aids and services, written materials in alternative formats, and reasonable modifications in policies and procedures will be provided to qualified individuals with disabilities free of charge, upon request. Persons with disabilities who need auxiliary aids and services for effective communication (i.e., CART, ASL), written materials in alternative formats, or reasonable modifications in policies and procedures in order to access the programs, activities, and meetings of the City of Somerville should please contact Adrienne Pomeroy at 617-625-6600 x 2059 or [email protected].

Pre-Employment Requirements for All Employees:

+ MA Criminal Offender Record Information (CORI) clearance

+ Completion of Conflict-of-Interest Law Education training for municipal employees

Overview of Total Rewards:

+ 4 weeks annual vacation for non-union positions. Union positions vary by contract. Please note, police officers are members of the SPEA union.

+ Medical insurance through the Group Insurance Commission (GIC) - 80% of premium costs paid by City

+ Dental coverage low and high plans through Cigna

+ Vision care through Vision Service Plan (VSP)

+ Long term disability through Sun Life

+ Group and voluntary life insurance through Boston Mutual

+ Health Care and Dependent Care flexible spending through Benefit Strategies

+ Deferred compensation plans through a choice of three vendors

+ Free, confidential services through the Employee Assistance Program (EAP) provided by E4Health

+ Annual cancer screening & wellness release

+ Somerville Retirement Pension System

+ Tuition reimbursement

+ MBTA pass program

+ FREE Blue Bikes membership

+ Eligible employer for the Public Service Loan Forgiveness Program (PSLF)

Benefits listed are for benefits-eligible positions and the above information is meant to be a general overview of the benefit programs offered by the City of Somerville and not a binding contract.

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