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SAP iXp Intern - Customer Marketing
- SAP (Newtown Square, PA)
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We help the world run better
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
About the SAP Internship Experience Program
The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers.
Three reasons to intern at SAP
1. **Culture of collaboration** : meet with mentors, make new friends across the globe and create a thriving personal network.
2. **Project-driven experience** : gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.
3. **Gain visibility** : with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.
What you’ll do:
Position title: SAP iXp Intern - Customer Marketing
Expected Start July 2025
Duration: 12 Months
Schedule: 40 HR/week
The **Customer Marketing Intern** for the US SMB Client Marketing team at SAP Concur will work closely with marketing managers and cross-functional partners to support and optimize key marketing initiatives aimed at engaging and retaining SMB customers. This is a hands-on role with real deliverables tied to active programs that impact customer satisfaction, loyalty, and revenue growth
Execution & Optimization
+ Assist in the execution of customer marketing campaigns, including email nurtures and customer webinars.
+ Help manage logistics and deliverables for webinars, such as speaker coordination, audience engagement tactics, and follow-up communications.
+ Contribute to the maintenance and updates of customer campaign calendars and content plans
Reporting & Enablement
+ Contribute to monthly performance reporting, helping to track key metrics such as email engagement, webinar attendance, and campaign ROI.
+ Help maintain and organize the team’s SharePoint page, ensuring materials are up-to-date and accessible to cross-functional stakeholders.
+ Assist in building enablement materials, such as campaign summaries and performance insights, for internal sharing and alignment
Advocacy & Customer Opportunities
+ Provide project management support for the SMB advocacy and customer reference program, including tracking participant onboarding, content deliverables (e.g., case studies, testimonials), and program expansion efforts.
+ Collaborate with Customer Success and Sales teams to identify potential customer advocates and support the referral process into advocacy channels.
+ Help coordinate internal communications to ensure alignment on advocacy efforts and success stories that can be leveraged across campaigns.
This internship delivers real business value by advancing core customer marketing objectives that directly impact SAP Concur’s success in the SMB market. The intern will work on high-priority campaigns and programs that influence **customer engagement, adoption, retention, and expansion** .
Execution & Optimization
+ By supporting the timely execution of campaigns and webinars, the intern helps to support consistent customer touchpoints that deliver value and reinforce product benefits—directly supporting retention and upsell strategies
Reporting & Enablement
+ Accurate, timely reporting improves decision-making and campaign effectiveness, while a well-maintained SharePoint and stakeholder resources enhance cross-functional alignment and speed to market
Advocacy & Stakeholder Collaboration
+ Strengthening the customer advocacy pipeline increases SAP Concur’s ability to showcase satisfied clients, which supports sales enablement and brand trust—ultimately accelerating new business and reinforcing loyalty among current customers.
What you bring:
We’re looking for someone who takes initiative, perseveres, knows how to overcome rejection, and stays curious. You like to work on meaningful **innovative projects** and are energized by lifelong learning.
• **Education** : Bachelors or Masters degree in a related field. Graduating Seniors/2nd Year Masters highly desirable
• **Eligibility** : Must be currently enrolled, or recently graduated (start date must be within 6 months of graduation date) from a coding academy/bootcamp, apprenticeship, associate, bachelor’s, master’s or JD/PhD program.
+ Desired skills / experience to be successful in this role: Previous internships or work experience during college pertaining to marketing would be ideal.
Meet your team:
We are a small marketing field team of 6 and truly care about creating a team that works well together and cares for each other. We have weekly meetings where we share knowledge, successes, and brainstorm new ideas. We have three individuals who are local to the NSQ office, and three that are in other locations, however, we all work well in a remote environment. Since we are a field team supporting Sales and revenue, things are very fast-paced, so the ideal candidate will be comfortable in that type of environment
_*start date flexible depending upon recruitment timeline_
_\#LI-Hybrid_
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
**Compensation Range Transparency** : SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 15-62 (USD) USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits (https://www.sapnorthamericabenefits.com/en/public/welcome) .
Requisition ID: 427646 | Work Area:Marketing | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid
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