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Primary City/State:

Gilbert, Arizona

Department Name:

Culinary & Nutrition-Hosp

Work Shift:

Varied

Job Category:

Facilities, Environmental Services, and Culinary

The future is full of possibilities. A tBanner Health, we’re excited about what the future holds for health care. That’s why we’re changing the industry to make the experience the best it can be. Our team has come together with the common goal: Make health care easier, so life can be better. The future of health care starts here. If you’re ready to change lives, we want to hear from you.

The Culinary and Nutrition Services Department is committed to provide excellent services to our visitors and staff and is made up of a diverse cultural team.  Our department includes full-service catering, retail,  production, clinical nutrition services,  and complete meal service to all patients!  This is a great opportunity into the healthcare industry.   As a member of our team you will work with top of the line industry equipment and enhance your organizational skills, time management, communication and problem solving abilities.

We are looking for an experienced food services professional that enjoys working in a large, fast-paced production environment. As a Culinary Lead you will serve as a central resource, leading by example in providing a quality, customer-focused experience, and handling a variety of tasks, including overseeing daily service standards. You will have the opportunity to work in a tight-knit, family-oriented, fun department!

**Location** : Banner Gateway Medical Center

**Schedule** : Varied, including weekends and Holidays

Experience innovative technology and exceptional opportunities for growth and development at Banner Health's state-of-the-art hospital Banner Gateway Medical Center. With comprehensive electronic medical records, physician order entry, digital radiography and proprietary advanced patient monitoring, Banner Gateway provides you with the innovative resources you need to provide your patients with the best care possible. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. Located near Phoenix in Gilbert, Ariz., Banner Gateway Medical Center offers 286 private rooms, 13 operating suites, a 46-bed emergency department and shares a campus with the Banner MD Anderson Cancer Center. Our WIS and NICU services support an average of 4,000 deliveries per year. Key specialties include oncology, obstetrics, bariatric surgery, emergency and other services that focus on meeting the changing needs of the dynamic and growing community we serve.

Banner MD Anderson Cancer Center Located in Gilbert, Ariz. (the Phoenix Metro area) on the Banner Gateway Campus, the center provides world-class care for oncology patients - both inpatient and outpatient - and has also brought leading oncology programs to the Banner Gateway campus including designation as a Stem Cell Transplant Center of Excellence and comprehensive Head & Neck cancer care. Our capabilities include five linear accelerator vaults, a brachytherapy vault, an advanced diagnostic imaging suite with PET/CT scan, more than 70 infusion bays, a cryopreservation lab and much more. Our inpatient medical oncology unit also incorporates a program that utilizes the electronic surveillance partnership in caring for the patient, where remote nurses have the ability to interact with patients via two-way audio-video to assist the bedside nurse with patient care.

POSITION SUMMARY

This position provides leadership of culinary service staff in assigned areas while working as a member of the culinary service team. Assures that all quality, regulatory, menu and customer service standards are continuously met in the course of the group’s daily work.

CORE FUNCTIONS

1. Independently and effectively leads and oversees daily service while working in various roles in Culinary Services. Uses good judgment to make appropriate decisions regarding daily work and staff needs. Appropriately communicates information to management as needed.

2. Maintains food handling and sanitation standards to meet licensing agency requirements. Reports potential violations and training needs to management.

3. Resolves customer problems and supports staff development in customer service skills. Trains others in work processes and the delivery of customer service.

4. Inventories food and supplies in assigned areas; determines ordering and food production quantities based upon established par levels and special needs. Works within budget and food cost guidelines. Resolves minor issues with vendors.

5. Prepares all food items as required by production forecasts and recipes.

6. Performs work in service areas and/or preparation areas at various work stations. Resolves minor problems with patient menus, trays and/or meal service.

7. Assists with cleaning and sanitation of equipment and work areas as needed. May provide training/direction/coordination of food services for catered events and perform billing reporting.

8. Participates in department meetings and training sessions.

9. Must be able to work independently while overseeing work of others in any or all areas of Culinary Service operations. This position communicates with and makes decisions for/with customers, visitors, patients, physicians, vendors, drivers, employees and management.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge.

Must possess the knowledge and abilities in culinary services normally acquired with one or more years of experience in similar food and customer service work. Must have the ability to learn and operate computer software, email, and point of sale systems. Must have excellent communication and customer service skills as well as the ability to use good judgment in resolving problems and handling employee conflicts. Requires previous experience and/or education in a variety of food preparation techniques, and event cooking/meal planning where appropriate. Must be able to inventory food and supplies, count money and perform mathematical calculations and possess the ability to learn food handling regulations and pass certification tests as required.

Must be able to operate all onsite food service equipment, including stoves, ovens, steam-jacketed kettles, tilt skillet, broiler, steam table, grill, deep fryer, slicer, Buffalo Chopper, mixer, food carts, dish racks, cleaning equipment and hazardous chemicals used in cleaning and sanitation. Office equipment such as computer, phone, fax/copying machine, and retail service equipment such as point of sale registers, beverage and ice cream dispensers, chaffing dishes, serving utensils.

Employees working at Banner Behavioral Health Hospital must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire. Employees working at Olive Branch Senior Center must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

PREFERRED QUALIFICATIONS

Previous supervisory experience. Additional experience in cooking and customer service.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Female/Minority/Disability/Veterans (https://www.bannerhealth.com/careers/eeo)

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy (https://www.bannerhealth.com/about/legal-notices/privacy)

EOE/Female/Minority/Disability/Veterans

Banner Health supports a drug-free work environment.

Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability