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At KLAS, Solutions Managers serve as the strategic owners of our solution portfolios. You will define the vision, shape the roadmap, and lead cross-functional execution to ensure that our solutions drive measurable value for both the healthcare market and our business. This is a highly visible role ideal for those who thrive at the intersection of product strategy, customer insight, and go-to-market success.

What You'll Own

+ Product Vision & Strategy:

Own the end-to-end vision and multi-year strategy for one or more of our existing solutions, balancing customer needs with company growth goals.

+ Market Insight & Opportunity Analysis:

Develop a deep understanding of the healthcare technology landscape. Analyze market trends, segment dynamics, and customer feedback to shape strategic direction.

+ Go-to-Market (GTM) Leadership:

Define and update strategies for positioning, go-to-market (GTM) execution, and solution delivery to ensure maximum impact in the target markets.

+ Cross-Functional Execution:

Work closely with teams across the organization to drive collaboration and ensure financial success and customer impact for designated solutions.

+ Roadmap Ownership:

Drive prioritization of key solution capabilities, pricing updates, and lifecycle decisions. Keep all stakeholders aligned and focused.

+ Performance & Growth Metrics:

Partner with relevant stakeholders to set, track, and meet Key Performance Indicators (KPIs) for financial and operational performance, supporting the company’s business plans and budgets.

What You Bring

+ A strategic mindset and a strong sense of business ownership.

+ Experience shaping and launching successful products or solutions.

+ High comfort with data—customer data, market data, and performance metrics.

+ Ability to influence stakeholders and drive solution adoption across the organization.

+ Passion for solving complex customer problems in a way that aligns with business priorities.

Experience

+ 5+ years in product management, strategy, or general management roles.

+ Demonstrated ownership of a product line, business unit, or major initiative.

+ Experience with P&L management, GTM strategy, or customer adoption planning.

+ Bachelor’s or Master’s degree in Business, Strategy, or a related field.

The base salary for this role starts at $140,000 per year. Final compensation will be determined according to the candidate’s relevant experience, skills, and qualifications.  We offer exceptional benefits, including medical, dental, vision, life insurance, HSA with company match, 401K with company match, PTO, and more.

All employees undergo a comprehensive internal education program to gain knowledge of the healthcare information technology industry and KLAS' methodology. Learn more about us at www.klasresearch.com.

We encourage candidates to read this article before applying: https://klasresearch.com/article/hiring-character-first/903

Why Join KLAS Research?

At KLAS, we are committed to fostering a supportive and inclusive work environment where every team member can excel. Our culture emphasizes collaboration and continuous learning with a dedication to enhancing global healthcare. Here’s what you can expect:

+ Welcoming and Supportive Team: From day one, you'll be valued and supported in your professional development.

+ Investment in New Hires: We invest in our new hires through an internal education program designed to get you up to speed with KLAS and Health Information Technology (HIT).

+ Career Development: Regular one-on-one meetings, quarterly conversations, and mentoring opportunities to support your growth.

+ Hybrid Schedule: Our hybrid work policy allows team members to work both remotely and in the office. This flexible approach provides team members with a balance between in-person collaboration and remote work autonomy. Hybrid work is defined as three (3) full days expected in-office, Monday - Wednesday.

+ Enjoyable Work Environment: We strive to make work enjoyable with quarterly team activities, monthly office events such as chili cook-offs and costume contests, catered lunch once a month, snack room, and more.

+ Inclusive Culture: We are committed to creating an inclusive environment where everyone feels valued and respected. Our employee resource groups, sponsored by our executives, provide additional support and community for our team members.

+ Core Values: Our core values of integrity, passion, accountability, trust, and humility guide everything we do. We believe in upholding these values to create a positive and productive workplace.

KLAS’ mission is to improve the world's healthcare by amplifying the voice of providers and payers. We can only fully live up to that mission when we prioritize inclusion, equity, and diversity. As a company and individuals, we commit to building an atmosphere where we can all thrive and belong—across race and ethnicity, gender identity and expression, sexuality, age, ability, religion, and experience.

EOE.

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