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  • District Service Manager, Cardiac Rhythm…

    Medtronic (Chicago, IL)



    Apply Now

    We anticipate the application window for this opening will close on - 17 Jun 2025

     

    At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

     

    A Day in the Life

     

    Bring your sales talents to a leader in medical technology and healthcare solutions.  Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career in sales as we engineer the extraordinary and change lives.

     

    Careers That Change Lives

     

    Leads CVG service-related activities and programs to efficiently optimize resources, deliver customer value and deliver exceptional service. Drive execution of key CVG initiatives to achieve Group, BU and Regional level goals. Partner with regional management teams to achieve implant, revenue and expense goals for assigned geography. Manage, develop and motivate service employees to deliver unsurpassed patient care, physician/AHP service and technical expertise in the hospital, clinic and other care settings.

     

    A DAY IN THE LIFE: POSITION RESPONSIBILITIES:

    Service Leadership

    + Collaborate with key stakeholders to coordinate, develop and execute strategies to achieve short- and long-term business objectives especially related to service activities and programs.

    + Works with district(s)/territories/Regional Sales Coordinators to ensure efficient and effective scheduling of CRDM implant and follow-up coverage for assigned geography.

    + Partners with sales team to drive key service initiatives and provide service assessments via periodic business reviews, RFPs, etc. that highlight the value of Medtronic service to our customers.

    + Lead and drive changes focused on service burden reduction and new service models.

    + Work with regional and district leadership to align resources based on business priorities and appropriate service demands.

    CVG

    + Partner with district management teams to achieve business objectives, execute on CVG strategies, implant, revenue and expense goals.

    + Drive cross BU support for key CVG programs/needs.

    + Manage the CVG Champions Program to ensure proper execution of BU expectations. Drive accountability through adherence to deadlines and timely documentation of Champion-related activities in Salesforce.com and completion of other stated deliverables.

    People Management

    + Manages Service Team to deliver unsurpassed service, technical expertise and support the achievement of implant and revenue goals.

    + Provide ongoing feedback and coaching to direct reports; provides regular performance reviews and implements corrective actions where necessary.

    + Assist employees with individual development planning.

    + Responsible Clinical Specialist recruiting and hiring. Continually work to maintain a strong, diverse bench of Clinical Specialist talent for future hiring opportunities.

    Business Operations

    + Business Discipline: Sales support, inventory/OPC, credentialing, expense management, data privacy, PO pendings, warranty credits and required training

    + Ensure efficient, effective use of inventory, expenses and assets

    + Apply Customer Focused Quality Concepts

    MUST HAVE - BASIC QUALIFICATIONS:

    _IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME_

    + Bachelor's Degree and 5 years of successful healthcare experience (such as in a hospital, clinical or medical device company)

    OR

    + Advanced degree with 3 years of successful healthcare experience (such as in a hospital, clinical or medical device company)

    NICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS:

    + Medtronic experience in role that interacts with CVG field organization

    + Knowledge of local cardiac customer base

    + Knowledge of Cardiac Rhythm Management service coverage requirements for implants and follow-ups

    + Experience in sales, marketing, training, healthcare, technical services or related areas in the medical device industry

    + Training and experience with Lean Sigma principles

    + Demonstrated business acumen

    + Experience in a healthcare related discipline

    + Ability to learn and understand technical aspects of business

    + Ability to manage, coach and develop managers and employees

    + Capable of critical/strategic thinking; ability to execute strategy

    PHYSICAL JOB REQUIREMENTS:

    + The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    + Frequent required travel to customer clinics, hospitals and offsite meetings. While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers.

    + While performing the duties of this job, the employee is regularly required to sit and talk or hear.

    + The employee frequentlyis required to stand, walk, and use hands to finger, handle, or feel objects, tools or controls.

    + The employee is occasionally required to reach with hands and arms.

    + The employee must occasionally lift and/or move up to 15 pounds.

    + Specific vision abilities required by this job include close vision and distance vision.

    + The employee must be able to travel by air or car or other mode of transportation.

    ABOUT MEDTRONIC

    Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

     

    We can accelerate and advance our ability to create meaningful innovations – but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.

     

    It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

     

    This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees

     

    The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.

     

    A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here (https://www3.benefitsolver.com/benefits/BenefitSolverView) .

     

    Physical Job Requirements

     

    The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

     

    The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

     

    Benefits & Compensation

    Medtronic offers a competitive Salary and flexible Benefits Package

    A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

     

    Salary ranges for U.S (excl. PR) locations (USD):125,000 - 137,000

     

    The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

     

    In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards here.

     

    The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).

     

    The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

     

    Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

    Further details are available at the link below:

    Medtronic benefits and compensation plans (https://www3.benefitsolver.com/benefits/BenefitSolverView?page\_name=signon&co\_num=30601&co\_affid=medtronic)

     

    About Medtronic

     

    We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

     

    Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.

     

    We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

     

    Learn more about our business, mission, and our commitment to diversity here (http://www.medtronic.com) .

     

    It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

     

    If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here (https://www.medtronic.com/content/dam/medtronic-wide/public/united-states/employee-support-services/careers/la-county-legal-notice.pdf) a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

     

    We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

     

    Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.

     

    We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

     

    **We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.

    **We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.

    **This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will…

    + **Build** a better future, amplifying your impact on the causes that matter to you and the world

    + **Grow** a career reflective of your passion and abilities

    + **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning

    These commitments set our team apart from the rest:

    **Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.

    **Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.

    **Better outcomes for our world** . Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.

    **Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care

     

    It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

     

    For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.

     

    This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here (https://www.e-verify.gov/employees) .

     

    For updates on job applications, please go to the candidate login page and sign in to check your application status.

     

    If you need assistance completing your application please email [email protected]

     

    To request removal of your personal information from our systems please email [email protected]

     


    Apply Now



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