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Overview

One out of every two small businesses fail within their first five years, most often due to running out of cash. Intuit QuickBooks is on a mission to provide small businesses access to all the tools they need to manage cashflow. We leverage the rich data inside QuickBooks to enable super-fast payments, payroll, and access to capital. With QuickBooks, America’s entrepreneurs never again have to worry about not making payroll or saying no to a business opportunity. That’s how we power prosperity around the world.

We are seeking a Senior Business Data Analyst as part of our growing Risk Analytics and Insight team within Intuit’s Global Business & Self-Employed Group (GBSG). The successful analyst will work across functions (Fraud & Risk Operations, Data Science, Compliance, Marketing, Product, Finance, etc.) and use data to drive insights which help achieve Intuit Small Business Group’s short and long-term business outcomes.

This role will focus on collaborating with a large Risk Operations team and risk policy analysts to evaluate existing risk policies for fraud, financial and compliance risk mitigation, evaluating existing manual risk case review processes to drive operational efficiency and find ways to scale our internal processes for business and customer growth. Responsibilities will primarily focus on measuring effectiveness and efficiency of our risk policies and risk operational processes related to agent/ manual case reviews. Successful candidates for this role will leverage risk expertise, financial analytics and innovative risk strategies to enable Intuit’s SMB growth and expansion, achieve optimal profitability, while keeping operational costs low and enhance trust-related merchant and consumer experience.

What you'll bring

+ Strong business acumen with a 2+ years’ work experience in related fields/positions.

+ Bachelor’s degree in business, Math, Statistics, Finance, Economics, or a related field or equivalent work experience. An MBA or graduate degree in a related field is a plus or equivalent experience.

+ Worked in a diverse and challenging environment to drive growth, customer experience and profitability.

+ Ability to manage and lead across highly cross-functional teams.

+ Excellent communication skills with the ability to interact with and understand technical subjects and emerging technologies.

+ Experience in statistical analysis and adept in tools such as SQL, Python, R, SAS, Excel

+ Domain expertise in payments, payroll and Capital loans risk management and exposure to agent-based risk operations processes senior for manual case reviews is ideal for this role

+ Able to thrive in a fast-paced environment and be responsive and available during times of peak fraud activity.

+ Strong organization and time management skills and the ability to manage multiple projects and priorities

+ Understanding of Data Science modeling concepts and exposure data ETL is a plus

How you will lead

+ Ability to analyze & research large data sets and translate insights into risk and business opportunities/requirements

+ Design and scale risk processes to cover an increasingly large and complex landscape of small business risks given our rapidly expanding user base

+ Design, implement, and monitor experiments to explore new methodologies and estimate key metrics for risk operational processes effectiveness and efficiency

+ Ability to perform quantitative and business trade off decisions to improve risk operation processes to prevent fraud in payments, payroll and capital loan products

+ Ability to work with product managers, data engineers and technology teams to enhance/ enrich our data ecosystem/ risk data marts to quickly scale our risk operational processes and risk mitigation strategies with an expanding user base and with new product rollouts

+ Deliver ideas and insights as you collaborate with partner teams, such as engineering, data science & operations to build risk detection systems that drives overall efficiency, customer experience and agent investigation capabilities

+ Effectively communicate fraud strategy and results to the leadership team

+ Effectively able to work with product and technology teams to build risk solutions and collaborate with risk operations to operationalize solutions and get feedback.

+ In addition, the candidate should bring a high level of enthusiasm to the projects and the ability to organize and motivate large groups. This includes taking initiative, ownership and responsibility for a project

+ Must have good judgment with the ability to think critically and strategically

_Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is:_

Mountain View-144,000 - 195,000

_This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at_ Intuit®: Careers | Benefits (https://www.intuit.com/careers/benefits/full-time-employees/) _).Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To dri_ _ve ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender._

EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.