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Req #: 246782

Department: HOUSING & FOOD SERVICES

Posting Date: 06/11/2025

Closing Info:

Closes On 06/18/2025

Salary: $3,664 - $4,428 per month

Shift: First Shift

Notes:

As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-summary-classified-staff-greater-than-half-time-20250130-a11y.pdf)

PROGRAM ASSISTANT - ATHLETICS DINING PROGRAM

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills, and dedication to build stronger minds and a healthier world.

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits, and natural beauty.

Housing & Food Services (HFS) supports over 10,000 student residents and operates 40+ dining locations on campus. With a team of over 1,200 staff and students, HFS is dedicated to enhancing student life through teamwork and excellent service.

In Housing & Food Services, our DEI statement reads: HFS will become an organization that prioritizes inclusive workplace communities, centered on belonging and opportunity for all staff. All HFS staff must accept responsibility to identify and interrupt biases, privilege, barriers, and power dynamics. We challenge ourselves to engage in open dialogue, active listening, and empathic learning.

POSITION PURPOSE

The Program Assistant is responsible for assisting the Don James Center Training Table management team with administrative and operational support in a dynamic food service environment. Providing nutrition to power performance, the support of this Program Coordinator position is important in providing nutritionally optimal meals and a consistent dining experience for athletes and coaches.

DUTIES AND RESPONSIBILITIES

+ Act as point of contact for general support to unit employees, internal and external customers, vendors, etc.

+ Document, implement, interpret and communicate procedures, work methods, forms, schedules and job priorities to meet the business needs of the leadership team.

+ Communicate program-specific policies and procedures to employees, customers and guests.

+ Under the direction of the managers, support student employment processes by assisting with orientation, training, and scheduling functions.

+ Participate in cash management; establish and maintain records including daily receipt, distribution and collection.

+ Insure that appropriate files, records and databases are maintained.

+ Coordinate the activities of the unit including the development, preparation and maintenance of departmental records, databases, statements of income and expenditures and summaries of departmental operation.

+ Develop and prepare reports upon request, including activity reports for labor, accounts payable and/menu management.

+ Use various systems including, inventory and menu management systems (CBORD), point of sale systems, document management systems (SharePoint) to track and edit information and prepare reports for leadership team.

+ Update signage, including menu and pricing boards.

+ Act as liaison to other Housing & Food Services areas; escalate problems that arise between staff and both internal and external customers.

+ Act as a liaison between Computing Services and Food Services computer users and assist with troubleshooting software problems and referring hardware malfunctions as necessary.

+ With direction from manager supports tasks associated with hiring, training, scheduling coverage for open shifts and evaluation processes.

+ Track new hires to insure that they receive the prescribed orientation, training and evaluations.

+ Maintain records from external vendors to support the verification of product receipt at unit level.

+ Seek continuous improvements in office support activities.

+ May direct the work of student/hourly staff.

+ Ensure unit staff are properly trained on using CBORD FSS system by referring them to Dining Systems for training, as well as providing ongoing guidance and feedback.

+ Perform and coordinate data input into CBORD FSS system following established protocols, including orders, invoices, inventory, transfers and service menus. Identify and escalate suspected errors or issues to manager or Dining Systems.

+ Generate and print reports or worksheets from CBORD FSS system, including order guides, production sheets, recipes and inventory tally sheets.

+ Take inventory counts using tally sheets from CBORD FSS system. **POSITION DIMENSIONS**

+ Though hired into a specific working title or location, all employees of Housing & Food Services are expected to support overall operational and customer service needs by: participating in cross-training, providing coverage during staff absences or high business volume, participating in production and/or service of special events, and being willing and able to perform additional, related duties and/or be reassigned to another work unit (as appropriate, within job classification). **MINIMUM REQUIREMENTS**

+ High school graduation or equivalent.

+ Two years of clerical experience OR equivalent education/experience. **DESIRED QUALIFICATIONS**

+ One year of experience that demonstrates working knowledge of a food production and customer service-oriented operation. **CONDITIONS OF EMPLOYMENT**

+ A satisfactory outcome from the employment verification and reference check processes.

+ Maintenance of a valid Washington State Food Worker Card within two weeks of employment.

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.