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Description

As a Patient Service Representative, you will support the Children's Health Center in Westwood by providing vital administrative support to our pediatric patients and physicians. You will help guide patients through the health system and collaborate closely with physicians to ensure patients receive comprehensive timely care. Responsibilities include, but are not limited to:

+ Obtain prior authorizations

+ Referral processing

+ Address in-basket messages

+ Appointment scheduling

+ Review of provider schedules

+ Review and upload of medical records

Salary Range: $29.42 - $42.14 HourlyQualifications

Required:

+ Skill in setting priorities which accurately reflect the relative importance of job responsibilities.

+ Ability to establish and maintain productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.

+ Ability to creatively integrate competing demands into a productive working environment.

+ Skill in verbal communications to clearly convey complex problems in both formal and informal situations.

+ Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health.

Preferred:

+ Experience with authorization and referral processing.

+ Experience working with in-baskets.

+ Knowledge of specific specialty practice and workflows.

UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person’s unique achievements and experiences to further set us apart.