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Manager of IT Ambulatory and Ancillary Applications Boulder Community Health, Boulder, CO 80303

$54.02 - $81.04 an hour - Full-Time Days, 40 hours per week

Boulder Community Health is seeking a Manager of IT Ambulatory and Ancillary Applications who is responsible for managing the overall customer service and support of the IT ambulatory, ancillary, and imaging systems used within Boulder Community Health. Specifically

Benefits: •Health insurance, including a FREE employee only option •Dental and Vision insurance •BCH paid Life Insurance; Spouse and Dependent Life Insurance plans •Short-term and Long-term disability coverage •Health and Dependent Care Flexible Spending Accounts •Retirement plan with BCH matching contributions, and discretionary lump sum contribution •Paid Time Off •Education assistance program •Voluntary Wellness programs, to include biometrics, wellness team challenges, and much more •Staff Support Initiatives such as Sound Baths, Meditation, Massages, and Reiki •Free one-on-one retirement planning sessions •Employee Assistance Program offering 8 free, confidential counseling sessions for you and your family

Qualifications •Bachelor’s Degree required •Valid Colorado driver’s license required •Related certifications preferred •Three years of experience in a management position within a hospital setting preferred

Responsibilities •Supervises Ambulatory System Analysts, Ambulatory Technical Support Analysts and other assigned personnel. •Monitors personnel matters to include interviewing and hiring of new staff, maintaining timekeeping records, approving leave and compliance with human resources and employee health policies. •Maintains employees' work schedules to maintain at least minimum staff coverage and assigns work to departmental staff as appropriate •Provides timely feedback, both positive and constructive, to employees concerning work performance, and documents the same. •Establishes and maintains an orientation plan and ensures the orientation of all new personnel to the department, utilizes orientation checklist and skills inventory according to department needs and reviews them annually •Develops, evaluates, implements and supports departmental policies and procedures, goals and objectives, and standards of work for business systems. •Ensures that user requests, work orders and vendor issues/tasks are prioritized and completed in a timely and satisfactory manner. Monitors the use of the internal and vendor problem/request tracking software and ensures that assigned staff keep current documentation on all assigned tasks. •Implements service level agreements, monitors and tracks performance against the established metrics and communicates performance to staff and customers on a regular basis •Works with physicians, nurses, and other hospital staff to enhance the use, efficiency, and productivity of business applications and communicate their concerns/needs to the Director of Application Services and/or the Chief Information Officer. •Continually reviews application/system operations to identify weaknesses, operational or workflow problems, and other areas that need improvement. •Assists in evaluating systems, preparing end-user and functional system requirements, analysis of alternatives, and implementation of new systems or enhancements to existing ones. •Creates and executes project plans, estimates timeframes, outlines specific tasks and identifies resources needed to complete projects on schedule and within budget. •Assists customer departments with the implementation of business information systems. •Monitors progress to keep projects on track by conducting regular project meetings and following up with areas that need assistance. •Prepares and submits project documentation (i.e., risk management plan, communication plan, project status reports, etc.) to the assigned project team, project manager and/or the Chief Information Officer as appropriate. About Boulder Community Health and Boulder, Colorado Boulder Community Health (BCH) is a not-for-profit healthcare organization based in Boulder, Colorado. It provides comprehensive medical services to the Boulder County community, including acute care, emergency services, and outpatient care. BCH operates several facilities, including the flagship Boulder Community Hospital, and offers a wide range of specialties such as cardiology, oncology, orthopedics, and maternity care. The organization is known for its commitment to high-quality care, patient-centered services, and a focus on wellness and prevention. Boulder Community Health is dedicated to improving the health of the local community by integrating advanced medical technology, evidence-based practices, and personalized care. The healthcare system also emphasizes collaboration with local physicians, wellness programs, and community outreach initiatives. BCH is recognized for its strong ties to the local population and its role in supporting public health initiatives, promoting healthy lifestyles, and addressing health disparities. Boulder Community Health is a Certified Level II Trauma Center and has received incredible accolades for the wonderful care that we provide including: Newsweek- “America’s Best-in-State Hospital 2025”; U.S. News and World Report- “Best Hospitals for Maternity Care 2025”; 5280 Magazine-“21 BCH physicians among 2024 list of the region’s best doctors”; Daily Camera People’s Choice Awards 2024- Honorable mention, Best Physical Therapy Center; and American Heart Association- Quality Stroke Care 2024. As an employee at Boulder Community Health, you will enjoy working in state-of-the-art facilities with competitive compensation and benefits, including health/dental/life, tuition reimbursement and an on-site fitness center. You also have access to an incredible Employee Wellness and Support program, employee activities, discounts and more! EOE/Affirmative Action/Drug-free workplace. BCH will never conduct interviews or ask for employment documents via text. This position has no close date. Applications will be accepted until the position is filled.