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Program Coordinator

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Program Coordinator

Salary

$37,782.00 - $66,120.00 Annually

Location

Mecklenburg County, NC

Job Type

Permanent Full-Time

Job Number

25-06997

Department

Dept of Transportation

Division

State Hwy Administrator - Div of Hwys

Opening Date

06/10/2025

Closing Date

6/24/2025 11:59 PM Eastern

Job Class Title

Program Coordinator I

Position Number

60023135

Salary Grade

NC08

+ Description

+ Benefits

+ Questions

Description of Work

Salary Grade: NC08 Salary Range: $37.782.00 – $66.120.00

This position is in the Appraisal Section of the Right of Way Unit and will be performing the many varied tasks required to satisfy the needs of the Right of Way Unit as it relates to the administrative work, working with consultants and contracting in the Appraisal Office. Develop, order and pay invoices on all Appraisal contracts in the Area. Develop, order, and pay all invoices associated with Right of Way cost estimates in the Area. Provide courteous customer service in a professional manner to both internal and external customers. Prepare, maintain and deliver monthly reports and appraisal fee proposals/contracts/invoices/transmittals in a timely manner. Process payroll and expenses in SAP and distribute the most current highway plans to the appropriate staff appraiser, fee appraiser or consultant. Manage the Appraisal consultant workload in the Area to and assign contracts based on scheduling, availability, and current project involvement. Check for accuracy of appraisal requests and maintain record keeping appraisal files. This position is in the Appraisal Section of the Right of Way Unit and will be performing the many varied tasks required to satisfy the needs of the Right of Way Unit as it relates to the administrative work in the Appraisal Office. Check for accuracy of appraisal requests and maintain record keeping appraisal files. Transmit Approved Appraisals to Division Office, State Appraiser and/or Consultants. Office location will be Charlotte, NC.

The program area for this position includes one or more of the following: working knowledge of Right of Way business operations, experience in accounts payable or accounts receivable, and/or experience processing expenses in SAP.

This position is NOT eligible for teleworking

This position with NCDOT offers full State Benefits (https://oshr.nc.gov/state-employee-resources/benefits) , competitive salaries and many career development opportunities.

Knowledge, Skills and Abilities / Competencies

Applicants must submit an application that clearly reflects work experience that demonstrates the following:

+ Experience in computer software programs (MS Office Word and Excel), Internet, Outlook, SAP

+ Experience in the use of a variety of office machines (computer, copier, fax, scanner, etc.)

+ Customer service experience, including problem solving and resolving customer issues.

+ Experience reviewing and processing claims, invoices and incoming/outgoing mail.

+ Demonstrated ability to maintain effective working relationships with associates, officials, and the public.

+ Experience with Right of Way Appraisal practices, standards and Appraisal contracts.

Minimum Education and Experience Requirements

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail.

Bachelor’s degree from an appropriately accredited institution; or an equivalent combination of training and experience.

Supplemental and Contact Information

Barbara E. Jackson 919-707-4366 [email protected]

Applicants must meet both the minimum requirements and all posted Knowledge, Skills and Ability requirements to be considered Qualified for the position. It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application.

NCDOT will not accept “See Attached” or “See Resume” in lieu of education and work experience completed on the application. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting date will be accepted.

NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.

For permanent and time-limited appointments:

Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.

01

I understand in order to be qualified for this position, the description of my work experience must clearly reflect the required education and experience as well as the posted knowledge, skills and abilities for this position. I have included all of this information within my application. (If you haven't completed the application requirements, please return to your application to finish it before submitting your application.)

+ Yes

+ No

02

Which of the following best describes your level of experience in computer software programs (MS Office Word and Excel), Internet, Outlook, SAP?

+ None

+ Less than 1 Year

+ 1-2 Years

+ 2-3 Years

+ 3 or More Years

03

Explain how you have experience in computer software programs (MS Office Word and Excel), Internet, Outlook, SAP.

04

Which of the following best describes your level of experience in the use of a variety of office machines (computer, copier, fax, scanner, etc.)?

+ None

+ Less than 1 Year

+ 1-2 Years

+ 2-3 Years

+ 3 or More Years

05

Explain how you have experience in the use of a variety of office machines (computer, copier, fax, scanner, etc.).

06

Which of the following best describes your level of customer service experience, including problem solving and resolving customer issues?

+ None

+ Less than 1 Year

+ 1-2 Years

+ 2-3 Years

+ 3 or More Years

07

Explain how you have customer service experience, including problem solving and resolving customer issues.

08

Which of the following best describes your level of experience reviewing and processing claims, invoices and incoming/outgoing mail?

+ None

+ Less than 1 Year

+ 1-2 Years

+ 2-3 Years

+ 3 or More Years

09

Explain how you have experience reviewing and processing claims, invoices and incoming/outgoing mail.

10

Which of the following best describes your level of experience in maintaining effective working relationships with associates, officials, and the public?

+ None

+ Less than 1 Year

+ 1-2 Years

+ 2-3 Years

+ 3 or More Years

11

Explain how you have experience in maintaining effective working relationships with associates, officials, and the public.

12

Which of the following best describes your level of experience with Right of Way Appraisal practices, standards and Appraisal contracts?

+ None

+ Less than 1 Year

+ 1-2 Years

+ 2-3 Years

+ 3 or More Years

13

Explain how you have experience with Right of Way Appraisal practices, standards and Appraisal contracts.

Required Question

Employer

State of North Carolina

Website

http://www.ncdot.gov/

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