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Description

We are seeking a meticulous and organized Administrative Assistant to support our sales operations team. This role is essential to ensuring customer satisfaction and enabling smooth business processes. It is a contract-to-permanent position, offering the opportunity to grow within the organization and contribute to its long-term success.

+ Customer Support: Professionally handle customer inquiries and meet their spare parts needs by providing timely and accurate solutions.

+ Order Management: Prepare detailed quotes, process purchase orders promptly, and monitor timelines to ensure on-time delivery.

+ Issue Resolution: Resolve customer complaints efficiently, maintaining a positive tone and empathetic approach throughout.

+ Collaborative Communication: Maintain regular communication and coordinate with internal teams, including overseas colleagues, to promote operational efficiency.

+ Administrative and Invoice Management: Manage invoicing, track customer accounts, and handle related administrative tasks to ensure seamless operations.

+ Process Optimization: Offer suggestions to enhance customer service workflows and improve overall satisfaction.

+ Microsoft Office Expertise: Utilize tools like Excel, Word, Outlook, and PowerPoint to execute daily tasks effectively and maintain organized records.

+ Scheduling and Organization: Coordinate team appointments and uphold well-documented records for ongoing projects.

+ Team Collaboration: Work in a team-oriented environment, ensuring shared goals and responsibilities are met successfully.

+ What We’re Looking For: Strong problem-solving and multitasking abilities with an aptitude for administrative work in a fast-paced environment.

+ Proficiency in Microsoft Office Suite and ability to navigate technology efficiently.

+ Excellent communication and organizational skills, with the ability to collaborate across international teams.

+ Detail-oriented mindset to manage complex processes and ensure accuracy in quotes, invoices, and timelines.

+ Prior experience in customer support, sales assistance, or administrative roles is preferred.

Requirements • Proven experience in customer service or administrative roles.

• Proficiency in Microsoft Excel, Outlook, PowerPoint, and Word.

• Strong skills in data entry and email correspondence.

• Ability to handle inbound and outbound calls professionally.

• Excellent communication skills, both verbal and written.

• Capability to manage multiple tasks while maintaining accuracy and attention to detail.

• A proactive approach to problem-solving and meeting deadlines.

• Demonstrated ability to work well within a team environment. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .