• Field Service Technician

    Actalent (Cedar Rapids, IA)


    Job Title: Field Service Technician

    Job Description

    We are seeking dedicated and skilled Field Service Technicians to join our team. You will be part of two dynamic Field Service Teams, including the CR team, which is a part of the Aftermarket parts Team. This opportunity is based in Chicago but will be transitioning to Cleveland, OH, focusing on a different product line. As a Field Service Technician, you will accompany products during shipment, conduct installations, and provide training for new clients or on new equipment. The role requires a mechanically inclined individual who is independent and possesses excellent customer service experience.

    Responsibilities

    + Install, service, and troubleshoot equipment as part of a full-cycle process.

    + Engage directly with clients and provide customer service support over the phone.

    + Disassemble and reassemble equipment efficiently.

    + Travel extensively, approximately 30-40 weeks per year, for installations and support.

    + Utilize PLC troubleshooting skills and interpret BOMs and blueprints.

    + Train client staff on new equipment and systems.

    Essential Skills

    + 2+ years of experience in a related field.

    + Proficient in mechanical, electrical, and industrial troubleshooting and repair.

    + Experience with PLC programming, including Allen-Bradley and Siemens.

    + Ability to read and interpret BOMs and blueprints.

    + Experience with AutoCAD 3D, Solidworks, and Inventor for design purposes.

    Additional Skills & Qualifications

    + Experience with reverse engineering.

    + Preferred candidates based in the Midwest, particularly Iowa or neighboring states.

    + Possession of a bachelor's or associate degree with hands-on work experience is ideal.

    + Willingness to travel extensively for work.

     

    Work Environment

     

    You will join a supportive and innovative work environment with a team of 100 people, 85 of whom work directly onsite.

     

    The company is a leader in its industry, supporting clients both nationally and globally as an OEM specializing in made-to-order HVAC ducts.

     

    The organizational structure includes a Branch Manager, Manufacturing Manager, Department leads/managers, and frontline staff. Opportunities for professional development and career growth abound.

    Pay and Benefits

    The pay range for this position is $80000.00 - $95000.00/yr.

    Medical Plan - High Deductible Health Plan (HDHP)

    Hospital, medical and surgical benefits provided under Preferred Provider Organization (PPO). Premium costs vary based on years of service.

     

    Prescription Coverage

     

    Opt-Out Bonus

     

    Health Savings Account (HSA)

     

    Flexible Spending Account (FSA)

     

    Dental Plan

     

    Vision Insurance Plan

     

    Short Term Disability (STD)

     

    Long Term Disability (LTD)

    Family Medical Leave Act (FMLA)

    Mestek. Inc. Wellness Program

     

    Wellness Program Flex Time

     

    Life Insurance

     

    Accidental Death & Dismemberment

    Supplemental Group Term Life Insurance

    Mestek, Inc. 401(k)

     

    Mestek, Inc. Profit Sharing Plan

     

    Vacation

     

    Holidays

     

    Bereavement Pay

     

    Jury Duty

     

    Military Leave

     

    Time Off for Blood Donations

     

    Tuition Reimbursement Program

     

    Workplace Type

     

    This is a fully onsite position in Cedar Rapids,IA.

     

    Application Deadline

     

    This position is anticipated to close on Jun 20, 2025.

    About Actalent

    Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

     

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

     

    If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email [email protected] (%[email protected]) for other accommodation options.