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Panel Manager

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Panel Manager

Salary

$3,345.00 - $6,566.00 Monthly

Location

Baton Rouge, LA

Job Type

Classified

Job Number

PCF-APM1 Panel-209229-SC

Department

Patients' Compensation Fund Oversight Board

Division

Patient's Compensation Fund

Opening Date

06/11/2025

Closing Date

6/22/2025 11:59 PM Central

+ Description

+ Benefits

+ Questions

About this Job

About the Patient's Compensation Fund

The Patient's Compensation Fund (PCF) was created in 1975 to provide an affordable and guaranteed medical malpractice coverage system for the private healthcare providers in the state. The Patient's Compensation Fund is self-funded state entity, operating independently of the main state budget, and governed by the PCF Oversight Board. The Patient's Compensation Fund provides protection for the healthcare system, keeping costs down, and providing a guaranteed pool of funds to pay those citizens injured from medical malpractice of private care providers.

We are a small agency invested to retain a skilled, productive, engaged, diverse team that we support through training and development, building connections, and supporting a harmonious work life while delivering quality services to the citizens of Louisiana.

About this Position

This position is within the Medical Malpractice Section of the PCF. The incumbent is responsible for supervision over the Patient’s Compensation Fund Medical Review Panel unit which is responsible for receiving and setting up approximately 1,600 incoming medical malpractice complaints per year and amendments for the Patient’s Compensation Fund. This involves determining whether named healthcare providers are qualified participants in the Patient’s Compensation Fund in accordance with the Medical Malpractice Act, ensuring that the legislatively mandated fee of $100 per named defendant is collected and processed (which amounts to approximately $250,000-$300,000 per year), and notification of the claims to named defendants. The section is also responsible for different stages of the panel process, and responses to various credentialing agencies. The incumbent is also required to offer input and analysis for reports as requested by the Executive Director or PCF Oversight Board. Broad supervision is received from the Medical Malpractice Compliance Director. Direct line supervision is exercised over five (5) subordinate positions and indirect supervision of one (1) subordinate positions.

Minimum Qualifications

Three years of experience in administrative services; OR

Six years of full-time work experience in any field; OR

A bachelor's degree.

EXPERIENCE SUBSTITUTION:

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be foundhere (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=170680) .

Job Duties and Other Information

AN IDEAL CANDIDATE WILL POSSESS THE FOLLOWING COMPETENCIES:

+ Driving Results: The ability to identify important goals and work to achieve them.

+ Making Accurate Judgments:The ability to form an opinion objectively and decisively based on relevant information and in accordance with established standards

+ Thinking Critically: T he ability to objectively question, analyze, interpret, and evaluate information to form a conclusion.

+ Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas.

+ Demonstrating Initiative: The ability to assess information and take action independently to help the organization achieve its goals.

+ Developing Performance: The ability to assist others in advancing their skills, knowledge, and performance levels over time.

+ F ollowing Policies and Procedures:The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.

+ Managing Performance: The ability to direct and to evaluate the work of employees.

+ Managing Time:The ability to control your time to increase effectiveness, efficiency, or productivity.

+ Pursuing Professional Development:A personal commitment to take advantage of opportunities to increase your professional knowledge, skills, and abilities.

Job Duties:

Direct line supervision over five (5) Administrative Coordinator 3/4’s whose main duties are to receive incoming medical malpractice complaints for the Patient’s Compensation Fund, determine coverage status of named parties, process the claims by entering the appropriate information into the computer, process attorney chairman appointments, dismissals, ’90-day’ letters, panel opinions, and credentialing of healthcare providers.

Reviews, edits and/or approves work product of subordinates and initiates other mandatory work processes to establish and support each MRP filing.

Facilitates monthly staff meetings and prepares reports for the Medical Malpractice Compliance Director and Executive Director.

Research health care provider enrollment and surcharge payments to resolve technical and procedural problems, troubleshooting, providing problem resolutions and resolving complaints from subordinates.

Develops and implements specific processes, notifications, timeframes, and other duties outlined in State law.

Responsible for the accuracy and content of information on agency’s web site within area of responsibility.

May be required to testify in court or provide depositions in hearings regarding Panel related matters.

Note Regarding the Advertised Pay:

The actual starting salary depends on the experience of the selected candidate.

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Please include ALL work experience.

Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete. *

For further information about this vacancy contact:

Sonja Conerly

Patient's Compensation Fund/ Human Resources

PO Box 3718

Baton Rouge, LA 70821

225-342-5200

All prospective new hires will be subject to employment eligibility verification via the federal government’s E-Verify system.

As an Equal Opportunity Employer, PCF is committed to a diverse and inclusive workplace prohibiting discrimination on the basis of any non-merit factor.

PCF is a State as a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave– Up to six weeks paid parental leave

More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave – State employees receive the following paid holidays each year:

+ New Year's Day

+ Martin Luther King, Jr. Day,

+ Mardi Gras,

+ Good Friday,

+ Memorial Day,

+ Independence Day,

+ Labor Day,

+ Veteran's Day,

+ Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

+ Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\_Retirement\_System.mp4) to give you more detailed information about their system

+ Teacher's Retirement System of Louisiana (www.trsl.org),

+ Louisiana School Employees Retirement System (www.lsers.net), among others

01

Rate your ability to communicate effectively based on our definition: The ability to relay information correctly and appropriately to connect people and ideas.

+ I have no experience and/or am uncomfortable communicating effectively

+ I have limited experience or require assistance to communicate effectively

+ I can communicate effectively

+ I can communicate effectively and help others improve their communication

02

Explain your rating by providing specific and relevant examples in the box below.

03

Rate your ability to drive results based on our definition: The ability to identify important goals and work to achieve them.

+ I have no experience and/or am uncomfortable driving results

+ I have limited experience or require assistance to drive results

+ I can drive results

+ I can drive results and help others improve their ability to drive results

04

Explain your rating by providing specific and relevant examples in the box below.

05

Rate your ability to manage time based on our definition: The ability to control your time to increase effectiveness, efficiency, or productivity.

+ I have no experience and/or am uncomfortable managing time.

+ I have limited experience or require assistance to manage time

+ I can manage time

+ I can manage time and help others improve their ability to manage time

06

Explain your rating by providing specific and relevant examples in the box below.

Required Question

Employer

State of Louisiana

Address

For agency contact information, please refer to

the supplemental information above.

Louisiana State Civil Service, Louisiana, 70802

Phone

(866) 783-5462

Website

http://agency.governmentjobs.com/louisiana/default.cfm

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