• Business Analyst IV

    TEKsystems (Atlanta, GA)


    Description

    The Sr. Analyst Enterprise Technology is responsible for supporting assessing documenting and implementing complex business strategy initiatives and will assist the team as well as key stakeholders across various tasks related to multiple applications and business processes including improving business processes and aligning key metrics.

    Role Accountabilities:

    OPERATIONS/PROJECT MANAGEMENT: 50%

    - Gather requirements from the client to support new functionality and changes to WBD Global Diversity Equity Inclusion applications and other People Culture Systems.

     

    - Transform business requirements into functional requirements and technical designs.

     

    - Assist project team key stakeholders and management to prioritize business requirements and develop and maintain detailed project plans using standard tools.

     

    - Manage Enhancements throughout the development lifecycle from estimating and planning to design testing and implementation.

     

    - Perform required testing Functional Acceptance Testing User Acceptance Testing adhere to required change management procedures and train end users as appropriate.

     

    - Responsible for triage and issue resolution working with WBD Technology Operations and Clients to determine root cause and implement corrections. Responsible for ticket management SLA analysis and root cause analysis. Attend and present updates for weekly client ticket review meetings.

     

    - Effectively assist in leading by influence and work in a matrix/cross functional BU Champions

     

    - Assist management with special assignments such as evaluating vendors gathering/evaluating consultant proposals or other responsibilities as requested.

    STRATEGY: 25%

    - Collaborate with key stakeholders to understand team needs and dependencies to better align business processes.

     

    - Assist in developing and executing a methodology to evaluate prioritize and monitor the success of the business processes.

     

    - Accurately and clearly articulate strategic issues and provide relevant logical options for solving them.

     

    - Create comprehensive and meaningful strategy presentations for executives.

     

    - Ability to build a framework and drive development through dynamic business intelligence tools and dashboards for use in ongoing business planning and goal measurement through KPIs.

     

    - Relationship building is essential for this role

    ANALYTICS: 25%

    - Develop comprehensive performance analysis of business processes and review ways of improvement.

     

    - Actively participate in stakeholder meetings with the goal of understanding all major projects and initiatives planned

     

    Additional Skills & Qualifications

    Qualifications Experiences:

    - Practical experience with application of software development life cycle with industry standard best practice methodologies

     

    - Experience and knowledge of data security and best practices with SSO solutions

     

    - Experience with cloud technology such as AWS and Azure

     

    - Experience with Workday preferred

     

    - Experience with ERP and SaaS software

     

    - Prior experience in Business Process Re-engineering effortsreferred

     

    - Advanced Microsoft Office skills Excel PowerPoint Word to prepare all documents presentations graphs briefings and worksheetsrequired

     

    - Familiarity with streaming and similar products/services a plus

    - Experience working in a national or global company

    - Some visualization tool knowledge would be helpful i.e. Tableau Power BIpreferred

    Experience Level

    Expert Level

    Pay and Benefits

    The pay range for this position is $72.50 - $72.50/hr.

     

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

     

    • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

     

    Workplace Type

     

    This is a hybrid position in Atlanta,GA.

     

    Application Deadline

     

    This position is anticipated to close on Jun 12, 2025.

    About TEKsystems and TEKsystems Global Services

    We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

     

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.