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Data Quality Testing Lead (Transaction & Conformance & Controls)

Charlotte, North Carolina;Atlanta, Georgia; Phoenix, Arizona

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for accurate and timely development of manual and automated testing and/or supporting operational and administrative activities related to the end to end test development process. Key responsibilities of the job include evaluating test structure to determine automation viability, accessing pertinent databases to source testing data, and collaborating with Compliance and Operational Risk officers and/or Front Line Unit (FLU) process owners to design sampling and test procedures that support the test objective and ensure the repeatability and reliability of the testing.

Responsibilities:

+ Designs independent testing on a team in support of coverage needs identified by Compliance and Operational Risk officers and/or Front Line Unit process owners, inclusive of transactional, qualitative, onsite, employee quality review, and surveillance testing

+ Assesses databases and documentation from internal and external sources to develop data extract, sampling, and testing procedures, working closely with Front Line Unit data contacts and subject matter experts

+ Collaborates with Compliance and Operational Risk officers and/or Front Line Unit process owners to design sampling and test procedures that support the test objective and ensure the repeatability and reliability of the testing

+ Manages the quality of the test design process in accordance with the Independent Testing Enterprise Policy and Standard

Skills:

+ Adaptability

+ Attention to Detail

+ Collaboration

+ Monitoring, Surveillance, and Testing

+ Problem Solving

+ Application Development

+ Data Collection and Entry

+ Data Privacy and Protection

+ Influence

+ Issue Management

+ Automation

+ Business Intelligence

+ Interpret Relevant Laws, Rules, and Regulations

+ Quality Assurance

+ Reporting

Team Overview

Global Risk Analytics (GRA) and Enterprise Independent Testing (EIT) are sub-lines of business within Global Risk Management (GRM). Collectively, they are responsible for developing a consistent and coherent set of models, analytical tools, and tests for effective risk and capital measurement, management and reporting across Bank of America. GRA and EIT partner with the Lines of Business and Enterprise functions to ensure the capabilities they build address both internal and regulatory requirements, and are responsive to the changing nature of portfolios, economic conditions, and emerging risks. In executing their activities, GRA and EIT drive innovation, process improvement and automation.

Role Overview

The Data Quality Testing Lead is accountable for leading transaction and / or controls testing within the Financial Regulatory Reporting or Global Financial Crimes data quality testing portfolio and oversees all aspects of the testing life cycle including test development, test execution, and results aggregation/ dissemination. This role entails managing a portfolio of tests used to provide timely, useful, and actionable independent insight on the operational health of Bank of America’s processes. The team is essential to the Bank achieving its commitment to process excellence, and this role provides a unique opportunity to shape how the Bank manages its operational risk.

We are seeking candidates with expertise in process and operational excellence. Candidates should also possess subject matter expertise in financial regulatory reporting or Global Financial Crimes and/ or data quality testing (including but not limited to transaction, conformance, and / or controls).

The Data Quality Testing Lead collaborates with process owners in the Front-Line Units and Control Functions (FLUs/CFs) to understand their processes, identify risks to successful execution, and prioritize/plan for the development of methodologies (e.g., models, analytical tools, and testing scripts) used to evaluate the effectiveness of processes and controls, and adherence to applicable Laws/Rules/Regulations, policies, and procedures.

This role requires partnering effectively with Global Compliance Operational Risk (GCOR), as well as various teams within GRA/EIT who provide operational, data sourcing, and technology infrastructure support. The outputs of the methodologies will be used to drive process improvements and timely detection of errors.

The Data Quality Testing Lead provides data testing oversight, resource management, and escalation/resolution of test execution issues, as needed, to ensure timely, complete and seamless execution of data quality tests.

The role requires critical thinking and willingness to dig into the details of both existing and new methodologies to ensure they are fit for purpose. The candidate must be a strong communicator and able to effectively explain the rationale and details of the methodologies to a broad set of audiences that include key senior stakeholders across the Bank, as well as auditors and regulators.

Desired Education, Skills, and Experience

+ Bachelor’s degrees or above in fields including but not limited to: Finance, Economics, Mathematics, Computer Science, Statistics, Process and Mechanical Engineering, Operations Research, Data Science, Accounting, Business Administration

+ 5-7 years minimum experience in regulatory reporting, data, compliance, or risk functions

+ Experience applying quantitative methods such as modelling, data analytics, machine learning, and statistics to develop business solutions

+ Programming skills (e.g., Python) and solid understanding of Software Development Life cycle principles

+ Knowledge of financial services industry and related regulations

+ Digital fluency

Required Skills

+ Adept at detecting and remediating organizational / process weaknesses and deficiencies

+ Feels ownership and accountability for delivering high quality work, able to balance multiple priorities and meet strict deadlines

+ Strong written, verbal, presentation creation and delivery skills

+ Well organized with attention to detail

+ Ability to manage teams to deliver high quality work in a timely manner

+ Willing to challenge the status quo and with a track record of driving change

+ Experience implementing process improvements and automation

+ Intellectual curiosity

+ Strong data quality mindset

+ Advanced Microsoft Office skills

Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE .

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work.

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.