• Greeter - UPMC

    UPMC (Washington, PA)


    _Join Our Team as an Emergency Department Greeter_

     

    _Are you a compassionate, people-oriented individual with a passion for helping others? Our hospital is seeking a friendly and attentive Greeter to be the first point of contact in our fast-paced Emergency Department. In this vital role, you’ll provide a warm welcome, assist patients and visitors, and help ensure a calm and supportive environment during critical moments_

    Responsibilities:

    + Acts in a manner that supports UPMC's four core values of quality & safety, care & compassion, dignity & respect, and community.

    + Act as initial contact with customers. Proactively greets and welcomes patients, families and visitors to the hospital and assists with way-finding, escorting, and information as requested.

    + Demonstrates teamwork through interacting with others to achieve goals while respecting individual differences, sharing credit and accountability for outcomes, encouraging, supporting and actively participating in work activities.

    + Demonstrates an ability to solve problems through process analysis, communication and innovative thinking to obtain optimum results.

    + Responds to concerns, request, and complaints professionally and efficiently routes them to appropriate departments.

    + Generates and completes all applicable forms and necessary communications and assists with paperwork in accordance with daily responsibilities.

     

    Schedule: 10am-10pm and 12pm-12am. Rotating days, weekends, and holidays.

     

    + High School graduate or equivalent, associate's degree or some college with focus in business or health care related field preferred.

    + Two years of experience dealing with public or customer service.

    + Basic experience of windows software and medical terminology preferred.

    + Excellent interpersonal and written and verbal communication skills required.

    + Must be professional, responsible and self-motivated.

    Licensure, Certifications, and Clearances:

    + Act 31 Child Abuse Reporting with renewal

    + Act 33 with renewal

    + Act 34 with renewal

    + Act 73 FBI Clearance with renewal

     

    UPMC is an Equal Opportunity Employer/Disability/Veteran