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Job Title:** **Quality Technician

**Level:** Mid-Level

**Department:** Quality Assurance

**Reports To:** Quality Manager

**Pay** -$28.00 per hour

Schedule- 7:00am to 5:00 pm Monday through Friday

Job Summary:

As a Quality Technician for our client you will play a critical role in supporting quality control programs to ensure consistent production of high-quality products. You will collaborate across departments including Materials, Engineering, New Product Design, Sales, Estimating, and Quoting. This position is ideal for a detail-oriented professional who thrives in a fast-paced, high-tech manufacturing environment and can work effectively within a matrix organization.

Key Responsibilities:

+ Maintain quality records including internal results, corrective actions, MRB activity, and RMA processes.

+ Collaborate with manufacturing and quality teams to resolve quality issues.

+ Prepare quality reports and follow up on failure analysis and corrective actions.

+ Interface with customers to address and resolve quality concerns.

+ Support and maintain ISO Quality System compliance.

+ Participate in New Product Introduction (NPI) meetings and assist in defining testing parameters.

+ Provide ongoing support to improve manufacturing productivity and resolve quality issues.

+ Oversee process development and control to enhance productivity and maintain high-quality standards.

+ Analyze test equipment performance data.

+ Monitor and improve both customer and internal KPIs.

+ Lead root cause analysis and corrective/preventive actions for customer complaints.

+ Perform inspection duties for incoming and outgoing materials.

+ Promote a “Zero Defect” culture using tools such as Lean, Six Sigma, Poka-Yoke, SPC, PFMEA, and APQP.

+ Collaborate with engineering on product evaluations and investigations.

Required Qualifications:

+ Bachelor’s degree in Electrical, Manufacturing, or Mechanical Engineering.

+ ISO training preferred.

+ Minimum 5 years of experience in Quality Assurance, preferably in new product development.

+ Experience with cable harness and fiber assembly/testing.

+ Proficiency in cabling, module, and sub-assembly inspection and testing.

+ Strong communication skills, including working with international teams (e.g., China and Mexico).

+ Proficiency in Microsoft Word and general computer literacy.

+ Experience maintaining a QMS compliant with ISO certification.

Knowledge and Skills:

+ Ability to verify assemblies and sub-assemblies against drawings and work instructions.

+ Skilled in resolving discrepancies in assembly documentation.

+ Effective verbal and written communication.

+ Strong analytical and problem-solving skills.

+ Familiarity with quality tools and methodologies (e.g., SPC, PFMEA, APQP).

Physical/Environmental Requirements:

+ Must be able to talk, hear, sit, stand, walk, and use hands for handling or feeling objects.

+ Reasonable accommodations may be made for individuals with disabilities.

Security Access:

+ Must be capable of holding U.S. Security Clearance.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.