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Job Description

We are seeking a detail-oriented and service-driven Student Accounts Advisor to support our School of Nursing and School of Radiology. In this role, you'll be an essential part of our education team—ensuring students and families receive excellent support regarding billing, collections, and account management.

Your Schedule:

+ Part-Time, Day Shift

+ Monday through Friday

+ No weekends or holidays

What You’ll Do:

+ Provide high-quality customer service to students and families regarding student accounts, payments, billing issues, and refund requests

+ Prepare and distribute timely and accurate billing statements in compliance with federal, state, and VA regulations

+ Support financial aid and registrar functions by updating and maintaining accurate student account records

+ Attend orientations to inform students about account procedures and expectations

+ Ensure accurate posting of charges such as tuition, housing, meal plans, and insurance

+ Perform reconciliations, process refund vouchers, and assist with tax reporting (e.g., 1098T, 1098E, 1042)

+ Collaborate with various departments to streamline processes and improve account management

+ Participate in financial year-end close activities and audits

+ Engage in ongoing professional development and required training

What We’re Looking For:

+ High school diploma or equivalent required

+ Prior experience with accounts receivable, student billing, or financial services preferred

+ Proficiency in Microsoft Office (Excel, Word, Adobe PDF) required

+ Experience with Workday and QuickBooks a plus

+ Strong attention to detail, communication, and customer service skills

+ Ability to work independently and collaboratively in a team setting

+ Commitment to providing a positive, student-centered experience

Ready to support students in reaching their healthcare career goals? Apply today and help make a difference in the lives of tomorrow’s caregivers.

Requirements