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Associate Director, Data Integrity

Wayne State University is searching for an experiencedAssociate Director, Data Integrityat its Detroit campus location.

Wayne State is a premier, public, urban research university located in the heart of Detroit, Michigan where students from all backgrounds are offered a rich, high-quality education. Our deep-rooted commitment to excellence, collaboration, integrity, diversity and inclusion creates exceptional educational opportunities which prepare students for success in a global society.

Essential functions (job duties):

JOB PURPOSE

Develop plans, implement, and manage the successful execution of strategic data management projects for the division of Development and Alumni Affairs. Lead and manage priority initiatives related to data governance, management, clean-up, validation, enhancement, and integrity. Represent the division as part of the University’s Data Governance Committee. Ensure coordination of data projects with the Division of Computing & Information Technology (C&IT). Establish quality expectations and ensure division's compliance to those expectations. Manage the division’s protocols related to data confidentiality and privacy in alignment with related institutional policies. Supervise staff responsible for alumni and donor data records management. This position reports to the Director, Analytics & Data Services.

ESSENTIAL FUNCTIONS

(Essential functions are the primary duties/major job responsibilities that an employee must be able to perform, with

or without reasonable accommodation. The essential functions are listed in order of importance.)

% Time

Develop plans for, implement, and manage the successful execution of strategic data management projects for Development and Alumni Affairs. Lead and manage priority initiatives related to data governance, management, clean-up, validation, enhancement, and integrity. Establish, coordinate, and maintain data integrity procedures, processes and policies that efficiently enhance data integrity. Develop and manage strategies to prioritize and remediate data quality issues and maintain constituent records in the donor and alumni database, including additions, deletions, corrections, and cleaning. 20%

Represent the division on the University’s Data Governance Committee. Ensure coordination of data projects with C&IT. Manage the coordination with Analytics and Data Services team members and colleagues in C&IT to interact with vendors responsible for data governance goals, including the screening, research, updating, and validation of constituent data. 15%

Establish quality expectations and ensure division's compliance to those expectations. Manage the division’s protocols related to data confidentiality and privacy in alignment with related institutional policies. Implement controls and compliance metrics to reduce data issues and improve data quality. Assist in the creation and oversee the monitoring of data hygiene audit reports to measure the success of data integrity procedures. Oversee the resolution of data issues identified. 15%

Assemble and lead the division’s data integrity task force to identify data integrity issues and address policies and procedures. Identify and leverage opportunities to continually improve the quality of data management systems, processes, and standards. Develop, maintain, and disseminate data definitions. Engage colleagues in strengthening these systems and processes. 15%

Lead and contribute to business process analyses. Identify opportunities for process improvement and provide leadership in the implementation of identified improvements. Leverage existing and implement new technologies in the data management arena to deliver an improved database landscape for fundraising and engagement initiatives. Responsible for creating and refining levels of categorizations, special handling and exclusion codes within the division's database architecture. Engage and partner with third party vendors and other parties as required. 15%

Supervise staff, effectively managing performance to meet individual and team initiatives; foster a collegial and highly productive work environment. Recruit, interview, hire, train, coach, evaluate, and discipline staff. Establish and communicate performance expectations in a manner that motivates and empowers staff to fulfill job duties. Encourage, support, and ensure employee participation in training and development programs. 10%

Collaborate with divisional units (e.g., Annual Campaigns, Alumni Relations, Gift Processing) to ensure operational efficiencies within the unit. Evaluate the success and effectiveness of annual data governance efforts through statistical and qualitative analysis. Serve as liaison and resource for collaboration with university departments on alumni & donor data governance best practices. Monitor and report monthly key performance indicators for Analytics & Data Services to ensure optimum productivity and progress toward Development goals and objectives. 5%

Network with outside professional groups and organizations to keep abreast of current industry trends and best practices related to data governance, confidentiality, and privacy processes. Represent the Analytics & Data Services team at industry meetings at the request of leadership. Special projects and other duties as assigned. 5%

WORK CONTEXT

This grid characterizes the position scope.

Job Reports to: Director

Leadership Accountability: Develops strategic plans and interprets policy

Supervisory Accountability: Supervises professionals and non-managers

Organizational Accountability: Manages sub-unit of a department

Financial Accountability: Monitors expenditures

Customer Accountability: Interfaces with regulatory authorities

Freedom to Act: Operates with significant autonomy

Unique duties:

Qualifications:

MINIMUM QUALIFICATIONS

Education Bachelor's degree.

Graduation from an accredited college or university with a degree in information technology, information systems, quantitative research methods, analytics, or related field.

Reasonable knowledge, understanding and experience with university policies and procedures.

Experience Specialist (minimum 5 years of job-related experience)

Minimum five (5) years of experience working with complex datasets and systems, including data analysis, quality, cleansing, and extraction/validation tools. Experience in a higher education or non-profit environment preferred.

Minimum three (3) years of experience managing personnel, preferably in technology, higher education, advancement, or non-profit environment.

Experience with administrative systems software, preferably in the higher education environment. Experience in translating user requirements into technical specifications and systems. Demonstrated experience supporting and training business users to leverage technology tools, programs, and processes. Experience with data control assessments and data integrity metrics. Familiarity with data governance programs.

Professional understanding of, and interest in, Development and Alumni Affairs best practices and general operations. Understanding of trends and best practices within the data governance field. Positive and collaborative professional philosophy, recognizing that this position is integral to the achievement of the goals and objectives of Development and Alumni Affairs.

Knowledge, Skills and Abilities

ANALYTICAL AND PRESENTATION SKILLS: Ability to evaluate, interpret, and present complex information effectively in professionally prepared documents or presentations. Must possess a demonstrated attention to detail in order to achieve a high degree of accuracy. Proposes and evaluates alternative solutions to achieve organizational goals.

COLLABORATION: Exhibits a willingness to partner with units across the university with integrity and high character to reach unified goals. Possesses the ability to navigate difficult situations with grace and understanding.

COMMUNICATIONS SKILLS: Ability to communicate clearly, concisely and professionally both orally and in writing. Strong interpersonal skills are a must. Demonstrates the ability to plan and deliver oral and written communications that are impactful and persuasive including presentations to university management and committees.

LEADERSHIP SKILLS: Demonstrated strong leadership skills to influence and motivate individuals and groups to achieve results. Maintain accountability for the university’s and division’s mission, vision and values. Inspire your team to uphold these core values.

LEARNING AGILITY: Independent and innovative self-starter who displays an ability to learn quickly and easily adapts to changing situations. Experience researching topics to gain knowledge and understanding when information gaps exist.

PLANNING AND ORGANIZATION: Ability to manage several projects simultaneously, prioritize and plan work activities while meeting respective deadlines. Strong organizational and time-management skills required. Maturity, sound judgment and ability to handle multiple tasks simultaneously in a deadline-oriented environment.

TEAMWORK: Ability to collaborate effectively with colleagues within the division and other units to gain full understanding of the project and desired outcome; ability to produce high quality and consistent results with assistance of team members; provide support to teammates when tackling complex projects.

TECHNICAL SKILLS: Proficient in the use of complex administrative systems software, preferably in the higher education environment. Proficient with Microsoft Office suite, especially Word, Excel and Teams. Ability to understand and translate complex concepts into lay terms.

Working Conditions

Office environment.

Adhere to confidentiality and data usage policy for the division.

Preferred qualifications:

School/College/Division:

H86 - Development & Alumni Affairs

Primary department:

H8605-Developmnt office

Employment type:

+ Regular Employee

+ Job type: Full Time

+ Job category: Staff/Administrative

Funding/salary information:

+ Compensation type: Annual Salary

+ Hourly rate:

+ Salary minimum: 75,000

+ Salary hire maximum: 85,000

Working conditions:

Normal working conditions

Job openings:

+ Number of openings: 1

+ Reposted position: No

+ Reposted reason: None (New Requisition)

+ Prior posting/requisition number:

Background check requirements:

University policy requires certain persons who are offered employment to undergo a background check, including a criminal history check, before starting work. If you are offered employment, the university will inform you if a background check is required.