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Job Description

As a Technical Program Manager Sr 2, you will drive the delivery of critical objectives, support the execution of major business initiatives, manage strategic engineering efforts and help foster a culture of operational excellence. You will be an important part of a growing team using the latest technology to serve our customers, businesses and partners. The ideal candidate will have a distinguished program/project management background, strong business acumen and a passion for creating reliable systems. You are a self-directed critical thinker, creative problem solver and a committed team player. You drive for continuous process improvement and collaborate effectively with cross-functional business/technical teams to solve problems and implement real-world solutions.

A day in the life….

+ In an agile environment, drive program lifecycle from requirements definition through specification, design, quality assurance, implementation, integration, launch, and support

+ Synthesize requirements, recommend alternative approaches, and lead engineering efforts to meet aggressive timelines. This includes driving scope, schedule, and deployment

+ Help mature internal processes, break down work into logical function groupings to enable the team to deliver early and often

+ Manage customer expectations while establishing and maintaining clear accountabilities; ensure clarity of delivery commitments, prioritize and re-prioritize to maximize value

+ Effectively address bottlenecks and anticipate trade-offs to balance security and business needs against team or technology constraints

You own this if you have…

+ Bachelor’s or Master’s degree in computer science, engineering or equivalent experience

+ 8+ years of industry experience as a program manager within a technology environment. Retail experience is preferred

+ Progressive track record demonstrating successful delivery of complex technology systems or services at enterprise scale

+ Strong familiarity with network and cloud infrastructure technology. Software development, workflow modeling and application integration is a plus

+ Effective written and oral communication with all levels of business and technical leadership

+ Thorough understanding of engineering processes and methodology (development, configuration, testing, and deployment) is critical in this role

+ An entrepreneurial spirit with the ability to drive innovation independently

+ Experience with technology vendors, coupled with strong negotiation and influence skills are essential

#LI-Hybrid

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

+ Medical/Vision, Dental, Retirement and Paid Time Away

+ Life Insurance and Disability

+ Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com .

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s (https://careers.nordstrom.com/#/contact-us/faq) for relevant information and guidelines.

• 2022 Nordstrom, Inc

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$166,000.00 - $258,000.00 Annual

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben\_Overview\_17-19.pdf

About Us

We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it.

Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.

CUSTOMER OBSESSEDWe strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.

OWNERS AT HEARTWe treat every interaction as an opportunity to make an impact and deliver excellence.

CURIOUS AND EVER CHANGINGWe approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.

HERE TO WINWe’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.

WE EXTEND OURSELVESWe treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.

Come on! Join us!