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RESPONSIBILITIES

I. JOB SUMMARY:

• Provides patient access services and coordinates referral workflows and utilization tracking. Performs scheduling, registration, insurance verification, and financial counseling while coordinating referral workflows and prior authorizations.

II. TYPICAL PHYSICAL DEMANDS:

A. ESSENTIAL FUNCTIONS

• Seeing. Hearing. Speaking. Finger dexterity.

B. MANUAL MATERIAL HANDLING

• Infrequent: N/A

• Occasional: N/A

• Frequent: N/A

• Constant: N/A

C. NON-MANUAL MATERIAL HANDLING

• Infrequent: Walk. Stoop/Bend. Reach: shoulder level.

• Occasional: N/A

• Frequent: Sit.

• Constant: N/A

III. TYPICAL WORKING CONDITIONS:

• Not substantially subjected to adverse environmental conditions.

IV. MINIMUM QUALIFICATIONS:

A. EDUCATION:

• High School diploma or equivalent.

• Associate's degree or bachelor's degree preferred.

B. CERTIFICATION AND LICENSURE:

• No certification and/or licensure requirement.

C. EXPERIENCE:

• One (1) year experience in a health care setting in registration, scheduling, or referral coordination.

• Experience with EMRs (preferably Epic), insurance verification tools, and utilization review processes.

• Excellent interpersonal and communication skills.

• Ability to multitask in a fast paced, patient centered ambulatory environment.

• Knowledge of CPT, ICD-10 coding, and medical terminology preferred.

Equal Opportunity Employer/Disability/Vet