• People Development Partner

    Delek US Holdings (Odessa, TX)


    People Development Partner

    Location:

    Odessa, TX, US, 79760

     

    About OXXO USA

     

    At OXXO USA, we’re on a mission to redefine the convenience retail experience. With rapid growth across the U.S., our success is powered by our people. We’re committed to fostering a culture of continuous learning, high performance, and personal growth—starting with how we train, develop, and support our employees.

    Position Summary

    The People Development Partner plays a key role in driving a culture of continuous learning and professional growth. This role focuses on facilitating engaging in-person and virtual training sessions, supporting employee development initiatives across all retail locations and business division. This field-based role is ideal for someone who enjoys being in the heart of operations—working side by side with store team members to reinforce training, coach best practices, and help build a culture of learning.

     

    This role will partner closely with the Learning & Development Lead and store operations stakeholders to build and implement effective onboarding, skills development, and training reinforcement across the organization. The People Development Partner will work hands-on with learners while also contributing to broader L&D strategies and programs. If you are starting your career in Human Resources and Learning & Development, we want to hear from you. Begin your growth journey with OXXO USA.

    Key Responsibilities

    + Facilitate interactive classroom, virtual, and hybrid training sessions for new hires, operational procedures, customer service, and range of professional development topics across all retail store locations.

    + Support onboarding and continuous development of Sales Associates, Assistant Managers, and Store Managers through in-person coaching and follow-up, cultivating a growth mindset.

    + Act as a brand and culture ambassador during store visits by exemplifying OXXO USA’s core values and consistently demonstrating exceptional customer service standards.

    + Provide in-the-moment coaching and feedback to improve team performance and confidence

    + Partner with District Managers and Store Mangers to identify learning and development needs and recommend appropriate development solutions.

    + Assist in reviewing, design, and continuous improvement of learning material, presentations, and resources based on feedback collected and performance observations. Track compliance training and reports.

    + Maintain accurate training progress, records, and gather feedback from key stakeholders, and report key insights to the Learning & Development Lead

    + Stay informed about industry compliance requirements, best practice for learning and development.

    + Support employee engagement and company culture initiatives

    + Travel frequently to OXXO USA stores required.

    Qualifications

    + 1–2 years of experience in learning & development, training, or HR role.

    + Strong presentation, communication, interpersonal skills

    + Ability to build rapport, coach effectively, and inspire confidence in others

    + Highly organized with strong follow-through and adaptability in a fast-paced evolving environment.

    + Comfortable learning and navigating learning technologies (LMS platforms, virtual delivery tools like Zoom, MS Teams, etc..).

    + Self-motivated and excited to work in a field-based, hands-on role.

    + High school diploma or equivalent required; associate or bachelor’s degree preferred

    Why Join OXXO USA

    + Be a key contributor of building our people-first culture that values curiosity, inclusivity, and innovation.

    + Opportunity to grow your career in Training, Human Resource, or Store Operations.

    + Competitive compensation and travel reimbursement

    + Supportive team culture and room to innovate and lead

    + Work where your impact is seen and appreciated—on the ground with the teams you support

     

    Ready to grow with us? Apply now and become a key player in the future of people development at OXXO USA.

    Equal Employment Opportunity

    It is the policy of Delek to provide equal employment opportunity to all individuals, employees and qualified applicants for employment consistent with employment requirements and qualifications. Delek is an equal opportunity employer and all employees and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizen status or any other legally protected status or because they have discussed, disclosed or inquired about compensation.