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Overview

Job Summary Details:

The Lead/Foreperson oversees and directs staff to ensure all functions are carried out in a productive and timely manner. Lead/Supervise a team of 8 valet staff and 29 parking attendants. Assume day to day coordination of specific agreements or projects as assigned to ensure contractual commitments are met in a timely, cost effective manner

Pay: $21.00 - $22.00 per hour

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members (https://wpe-media.abm.com/wp-content/uploads/2025/ABM\_2025\_Employee\_Benefits\_Frontline\_v2\_English\_9.5.24.pdf) | (Programa de Beneficios de ABM

RESPONSIBILITIES: (not limited to)

• Supervise a team of 8 valet staff and 29 parking attendants

• Train, coach, and monitor employees on safety protocols and operational procedures

• Conduct regular facility patrols to ensure safety and operational standards are met

• Deliver exceptional customer service to visitors, tenants, and clients

• Complete daily safety and maintenance inspections

• Conduct a monthly parking rate survey to stay competitive

• Accurately document and process damage claims as needed

• Support and maintain garage cleanliness and presentation

• Provide assistance to parking attendants with on-the-job challenges

• Assist customers with Pay-on-Foot (POF) transactions and inquiries

• Multitask effectively and provide front office coverage when required

• Cover vacation schedules for the swing shift supervisor; must be flexible with scheduling

• Take initiative during peak hours by supporting exit flow, valet operations, or tandem parking

• Communicate with Parking Team efficiently

JOB KNOWLEDGE/SKILLS REQUIRED:

• Minimum of six (6) months of parking operations experience

• Strong ability to think clearly, make sound decisions, and perform well under pressure

• Excellent verbal and written communication skills

• Professional demeanor, attitude, and appearance

• Proficient in Microsoft Office applications, including Excel and Word

• Ability to handle and resolve customer complaints in a courteous and effective manner.

• Familiarity with SKIDATA equipment and systems is highly preferred

QUALIFICATIONS:

+ Must be 18 years of age or older.

+ Must meet all requirements to receive approval for working in specific ATS environments (if applicable), ten-year work history if available

Preferred Qualifications

+ Customer Service Experience

+ One year of lead or Lead.supervisory experience

+ 6 months plus parking operations experience

A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 12H, 91X, 88Z, BUC, LS, 1349, 0481, 3044, 3E6X1, 2R1X1, 2T3X7

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REQNUMBER: 122178

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.