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Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

AWS Infrastructure Services is the foundation of cloud computing, responsible for the design, planning, and operation of AWS's global infrastructure. Our team maintains the critical systems that keep the cloud running, from data centers to servers, ensuring customers have uninterrupted access to AWS services.

As an Inventory Support Technician for AWS Outposts, you will support our hybrid cloud solution that extends AWS infrastructure to customer locations. AWS Outposts delivers native AWS services and infrastructure to data centers, co-location spaces, and on-premises facilities, enabling a consistent experience across cloud and local environments.

You will manage global spare parts inventory and support supply chain operations to maintain high availability for AWS Outposts customers. This role serves as a primary contact for the worldwide Outposts Operations team, requiring swift action and clear communication across time zones. You'll process inventory orders, coordinate transfers, and maintain standardized processes across global locations. The position demands strong multi-tasking abilities, as you'll often juggle multiple time-sensitive requests simultaneously while ensuring accuracy and adherence to established procedures. Your ability to prioritize tasks effectively and switch between different responsibilities seamlessly will be crucial for success in this dynamic environment.

The ideal candidate is a self-motivated professional with strong communication skills and meticulous attention to detail. You must work independently in an ambiguous, fast-paced environment while maintaining high-quality standards. Professional interaction with all organizational levels, from technicians to upper management, is essential.

You'll join a diverse group of engineers, supply chain specialists, security experts, and operations managers. We tackle complex supply chain challenges with thousands of variables, working collaboratively to maintain AWS's high standards for safety and security. Our inclusive culture welcomes bold ideas and empowers team members to own projects from conception to completion.

This role offers a unique opportunity to influence AWS's hybrid cloud strategy while developing innovative solutions in a dynamic business environment. Success requires embracing Amazon's Leadership Principles and maintaining a results-driven mindset.

Key job responsibilities

Supply Chain Management

* Process and track purchase orders for data center hardware components

* Monitor spare parts inventory levels and initiate replenishment orders

* Maintain accurate records in internal ordering databases

* Execute asset transfers across global locations

Order Processing and Communication

* Track order approvals and provide timely updates to stakeholders

* Identify and report shipment issues, including delays, cancellations, and expedited requests

* Manage shipment label distribution for new equipment and returns

* Coordinate with global teams to ensure timely delivery and resolution of issues

About the team

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Basic Qualifications

* 2+ year of experience in inventory management, supply chain operations, or related field

* Experience with order processing and purchase order management systems, using enterprise resource planning (ERP) systems or inventory management software

Preferred Qualifications

* Bachelor's degree in Supply Chain Management, Business Administration, or related field, plus experience with cloud-based inventory management systems

* Demonstrated experience working with global teams and managing cross-region logistics operations

* Track record of implementing process improvements in a fast-paced supply chain environment

* Proven track record of managing multiple priorities in a fast-paced environment

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.