• Care Coordinator for Private Duty Care

    Phoenix Home Care and Hospice (Overland Park, KS)


    Care Coordinator / Scheduler for Private Duty Care

     

    Schedule: Monday–Friday, standard office hours (no weekends)

    Position Summary

    As a Care Coordinator / Scheduler, you’ll be the central point for daily care operations—managing caregiver assignments, maintaining client and staff relationships, and ensuring smooth delivery of services in client homes. This role offers a professional challenge and clear pathways for career advancement

    Key Responsibilities

    + Accurately staff and schedule caregivers to match client needs

    + Manage multi-line phone system—answer inquiries, route calls, and handle messages

    + Build and maintain strong relationships with clients, families, and field staff

    + Interview and onboard potential field staff candidates

    + Troubleshoot scheduling, client, or caregiver issues and provide timely resolutions

    + Maintain organized client files and monthly summary reports

    + Review client documentation before onboarding new clients

    + Execute additional administrative or special projects as assigned

    Required Qualifications

    + Prior office experience required; administrative or care coordination experience preferred Ability to manage multiple phone lines professionally and efficiently (https://www.comeet.com/resources/job-descriptions/care-coordinator?utm\_source=chatgpt.com)

    + Excellent organization, attention to detail, and problem-solving skills

    + High school diploma or GED required

    + Professional, compassionate, empathetic communication skills

    + Strong verbal and written communication, with the ability to articulate clearly in person and on the phone

    + Demonstrated ability to appropriately match caregivers with client needs and schedules

    Benefits

    + Competitive salary

    + Comprehensive benefits package: major medical plans, dental, vision, and spousal coverage

    + Paid holidays and PTO starting day one

    + Career advancement opportunities

    + Positive, growth-oriented workplace culture

     

    Why Phoenix Home Care & Hospice?

     

    At Phoenix, we’re more than a home care provider—we’re a community built on compassion, integrity, and mutual support. In your role as a Care Coordinator, you’ll be supported by leadership committed to your success and the success of your team. You’ll play a critical role in ensuring seamless care delivery and in shaping a compassionate, collaborative environment.

    Apply Today

    If you’re organized, empathetic, and ready to support both caregivers and clients with excellence, we want to hear from you. Choose Phoenix—apply today!