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Case Manager, Outreach
- Breaking Ground (New York, NY)
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Case Manager, Outreach (Connect to Care)
Reporting to the Clinical Coordinator, the Case Manager, Outreach will provide case management services to people experiencing homelessness, some with mental illness and/or substance use disorders, in order to assist the individual in the transition to permanent housing.
This position has a 35-hour work week.
ESSENTIAL DUTIES:
+ Provide direct services to a caseload of approximately 25 clients, including conducting necessary assessments, benefits assistance, and other services necessary to support the client in achieving housing and recovery goals
+ Conduct psychosocial evaluations
+ Connect clients to psychiatric services
+ Connect clients to medical treatment and substance use treatment facilities when applicable
+ Obtain identification, public benefits, and other applicable income sources for clients
+ Meet weekly with clients to assess needs, encourage harm reduction, and develop service plans
+ Prepare all documentation for housing applications
+ Assist and counsel clients in the process of obtaining permanent housing
+ Maintain record keeping in compliance with agency standards as well as those of City and State agencies
+ Intervene in crisis situations
+ Escort clients to appointments when needed
+ Upon training, provide assistance with self-administration of medication consistent with Breaking Ground's policies and procedures
+ Performs other related duties as assigned
MINIMUM QUALIFICATIONS:
+ Bachelor’s Degree or equivalent work experience
+ Two years of experience working with homeless adults and substance abuse issues preferred
+ Experience with harm reduction and motivational interviewing techniques strongly preferred
+ Valid NY, NJ, CT, or PA driver’s license with a good driving record, as defined by Breaking Ground, is preferred
+ Excellent computer skills, including proficiency in Microsoft Word and Excel and the ability to learn new programs
+ Excellent writing and communication skills
+ Bilingual Spanish/English is preferred
Job Details
Pay Type Hourly
Hiring Min Rate 24.73 USD
Hiring Max Rate 24.73 USD
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