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Job Summary

The IT Programming Analyst designs, develops, tests, deploys, and maintains software solutions that meet evolving business needs. The IT Programmer Analyst I will focus on full-cycle application development, primarily within internal systems and platforms, while also supporting troubleshooting and enhancements to existing applications.

Job Duties and Responsibilities

+ Designs, develops, and deploys scalable, maintainable software applications using development tools and techniques.

+ Collaborates with IT Analysts, Developers, and business stakeholders to define software requirements.

+ Performs full-cycle application development, including backend logic, front-end interfaces, and database interactions.

+ Assists in building and maintaining integrations with internal and external systems using APIs to ensure secure and efficient data exchange.

+ Supports and enhances Salesforce environments, including the development of custom features and automation using Apex Code.

+ Creates and optimizes complex SQL queries, views, and stored procedures to support reporting, analytics, and application functionality.

+ Design, implement, and maintain Salesforce CPQ by configuring rulesets and flows within Logik.ai, and the Salesforce Platform.

+ Builds dashboards and visualizations using Tableau to help business users derive actionable insights from structured and unstructured data.

+ Conducts system testing, debugging, and performance tuning to ensure high application reliability and responsiveness.

+ Maintains and enhances legacy systems while contributing to the development of new platforms and tools.

+ Documents system configurations, architecture diagrams, and application workflows to support knowledge transfer and system continuity.

+ Collaborates with business units and end users to troubleshoot issues and provide technical support, including root cause analysis.

+ Participates in code reviews and pair programming to ensure code quality and knowledge sharing across the team.

+ Provides timely technical support for application issues, bug fixes, and user inquiries.

+ Stays up to date on emerging technologies and recommend tools or frameworks that can enhance the software usage or management.

+ Assists in data transformation, migration, and validation activities.

+ Creates and maintains technical documentation for systems and processes.

+ Contributes to internal process improvement efforts and the evaluation of new technologies.

Job Specifications

Skills

+ Ability to work well on cross functional teams.

+ Excellent organization and file management skills.

+ Strong written and verbal communication skills.

+ Demonstrated ability to work effectively and positively with a wide variety of resources.

+ Strong ability to create and lead training and presentations.

+ Strong administrative and interpersonal communication skills.

+ Ability to work effectively on a team.

+ Detail-oriented, organized, and able to manage multiple priorities and deadlines.

Education

+ Required: Bachelor’s degree in Technology, Computer Science, Computer Engineering, or related field.

Work Experience

+ Required: 1 year of previous experience in a customer service position.

+ Preferred: 1 years of experience gathering business requirements and translating into   functional and technical documentation.

+ Preferred: Experience working as a Business Analyst in a complex organization, as   well as communicating with senior level business leaders and stakeholders, and   creating advanced SQL queries with relational databases.

+ Preferred: Experience with Infor SyteLine ERP in a multi-site configuration.

+ Preferred: Experience analyzing and manipulating unstructured data.

+ Preferred: Experience using mainstream Business Intelligence Tools.

+ Preferred: Business analyst experience gained in an IT environment.

+ Preferred: Global manufacturing experience.

Physical Requirements

+ Prolonged period sitting at a desk and working on a computer.

+ Must be able to lift up to 15 pounds at a time.

+ High stress tolerance with a highly developed sense of urgency.

Benefits

+ 11 Paid Holidays

+ Paid Time Off (PTO)

+ Health, Dental, and Vision Benefits

+ Flexible Spending Account (FSA)

+ Health Savings Account (HSA)

+ Company Paid Life Insurance

+ Company Paid Employee Assistance Program (EAP)

+ 401K with a Company Match

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