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Overview

Summary

Serves as a centralized point of contact to provide administrative assistance and support for our web payer portals by coordinating access for our end-users. This position is also responsible for managing provider schedule templates of both new and established providers for the Memphis Metro and Jackson, MS service areas.

Responsibilities

Provides daily assistance and support to clinic staff and providers with provider scheduling builds and/or changes via in person, email and/or by telephone.

+ Serves as centralized point of contact to provide administrative access to payer web portals with the clinic and hospital systems.

+ Provides prompt and courteous customer service to all physicians, clinic staff and administration.

+ Completes assigned tasks.

Requirements, Preferences and Experience

Education

Preferred: Associate degree or equivalent in healthcare business related field or equivalent combination of education and experience

Minimum: Minimum high school diploma.

Experience

Minimum: Three (3) or more years of medical and financial experience. Knowledge of policy and business operations for a medical institution as well as 2 years of Practice Management Systems with on the job experience. trained in Microsoft Office Software applications.

Special Skills

Preferred: Knowledge of medical terminology desired

Minimum: Knowledge of policy and business operations for a medical institution as well as 2 years of Practice Management Systems with on the job experience. Skilled in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skills to write legibly and record information accurately as necessary to perform job duties.

Training

Preferred: Proficiency in EPIC practice management

Minimum: Strong computer database knowledge; interpersonal, written and oral communication skills. Written documentation is thorough and understandable.

About Baptist Memorial Health Care

At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry—healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey.

At Baptist, We Offer:

+ Competitive salaries

+ Paid vacation/time off

+ Continuing education opportunities

+ Generous retirement plan

+ Health insurance, including dental and vision

+ Sick leave

+ Service awards

+ Free parking

+ Short-term disability

+ Life insurance

+ Health care and dependent care spending accounts

+ Education assistance/continuing education

+ Employee referral program

Job Summary:

Position: 13249 - Coordinator-Payer Portal

Facility: BMG - Central Business Office

Department: MG CBO Registration

Category: Administrative Non Clinical Support

Type: Non Clinical

Work Type: Full Time

Work Schedule: Days

Located in the Memphis metro area

REQNUMBER: 27731