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Billing Clerk
- Robert Half Accountemps (Goleta, CA)
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Description
We’re looking for a skilled Billing Clerk to manage and oversee critical billing and accounts receivable operations. As part of our finance team, you’ll collaborate across departments to provide a seamless billing experience, resolve customer inquiries promptly, and ensure accounts are reconciled accurately and efficiently. This is an exciting opportunity for someone who thrives in a fast-paced, innovative environment and takes pride in delivering top-notch customer service and meticulous financial management.
Key Responsibilities:
+ Respond promptly to customer billing inquiries via phone and email while delivering an exceptional customer experience.
+ Collaborate with cross-functional teams to optimize customer satisfaction and resolve billing cases effectively.
+ Manage customer interactions and inquiries using Salesforce and Zuora (or similar CRM/billing platforms).
+ Accurately apply customer payments and keep the accounts receivable database current.
+ Identify accounts with collection issues early and take immediate action to resolve them.
+ Reconcile customer accounts regularly to maintain precise and accurate AR records.
+ Conduct ongoing collection efforts for all past-due accounts.
+ Assist with invoicing to ensure timely and accurate billing for our clients.
+ Process bank deposits efficiently using desktop check deposit systems.
+ Partner with internal teams to mitigate financial risks while enhancing the customer experience.
Requirements
+ 2+ years of experience in customer service roles.
+ 2+ years of experience in billing or accounting functions, including collections and cash application.
+ Intermediate knowledge of Salesforce or similar CRM systems.
+ Experience with Zuora or other billing software systems preferred.
+ Excellent written and verbal communication abilities.
+ Proven ability to work independently and collaboratively in a fast-paced, detail-oriented environment.
+ Strong critical thinking skills and attention to detail.
+ Bachelor’s degree (BA/BS) or equivalent work experience.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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