• QA/QC Tester

    Liberty Bank (Middletown, CT)


    At Liberty, we strive to maximize our impact and exceed goals by investing in our teammates to deepen our relationships in the workplace and communities we serve. We take pride in promoting a socially responsible and sustainable future through initiatives and investment.

    SUMMARY OF THE JOB :

    As the QA/QC Tester on our Product Team, you'll be our dedicated quality gatekeeper. Working closely with BIS partners and business stakeholders, you’ll lead business acceptance testing across a wide range of product releases—including deposits, lending, treasury (RDC, ACH, PP, Wires), online/mobile banking, and core system updates. Your work ensures that digital enhancements, rate changes, and new products meet our high standards for functional accuracy, compliance, and seamless customer experience before deployment.

    ESSENTIAL FUNCTIONS:

    Business Acceptance Testing & QA Execution

     

    + Develop, execute, and track test plans, cases, and scripts for product releases (rate changes, digital enhancements, core updates) in collaboration with business and technology partners

    + Conduct functional, regression, integration, and exploratory testing across systems—including BIS, iBanking, digital/mobile platforms—ensuring accuracy and performance.

    + Lead User Acceptance Testing (UAT) sessions, gather business and stakeholder sign-off, and manage defect triage and resolution.

     

    Risk & Compliance Assurance

     

    + Complete risk assessments and validate compliance requirements for each release; escalate issues promptly.

    + Ensure that updates align with policy, regulatory requirements, and internal control standards.

     

    Quality Control & Continuous Improvement

     

    + Monitor production releases and perform regression testing to ensure stable performance.

    + Maintain and enhance QA documentation, including test libraries, results logs, defect tracking, and reporting.

    + Identify recurring issues and propose process improvements to strengthen release readiness and reduce defects.

     

    Collaboration & Communication

     

    + Partner with BIS, IT, product managers, and business teams to clarify requirements and ensure testability.

    + Provide regular updates on QA metrics—defect trends, test coverage, execution status—to leadership.

    + Facilitate test environment preparation and data setup, coordinating with tech teams.

    Minimum knowledge/skills:

    + Bachelor’s degree in Business, Finance, Information Systems, or equivalent experience.

    + 2–4 years in a QA/QC, business acceptance, or UAT role—preferably within banking or financial services.

    + Hands-on experience with test management tools (e.g., JIRA, HP ALM) and spreadsheets.

    + Knowledge of banking systems: core banking (Fiserv/FIS/Jack Henry), digital channels, and treasury operations (ACH, RDC, wires).

    + Ability to analyze test results, identify risks, and present issues clearly.

    + Understanding of banking product lifecycle, regulatory and compliance frameworks.

    + Strong attention to detail and appreciation for “fit for purpose” and “right first time” standards.

    + Effective communicator with the ability to translate business requirements into testable scenarios.

    + Proactive problem-solver who engages cross-functionally to achieve quality outcomes.

    + Comfortable coordinating with multiple stakeholders throughout releases.

    + Methodical, organized, and deadline‑oriented.

    + Strong sense of ownership and adaptability in fast-paced environments.

    + Quality-focused mindset with a drive to continuously improve processes.

    PHYSICAL REQUIREMENTS:

    + General Office Equipment

    + Keyboard Dexterity

    + Prolonged Sitting

    COMPLIANCE:

    Acts affirmatively in all activities under his/her control in conformance with the Bank’s Affirmative Action, Equal Employment Opportunity, and Fair Lending Programs to achieve the Bank’s goals and objectives. The Bank shall provide equal employment opportunity to all qualified persons, and continue to recruit, hire, train and evaluate persons in all jobs without regard to race, color, religion, sex, national origin, or veteran status.

     

    Liberty Bank is an Equal Opportunity employer. It is the policy of Liberty Bank to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

    Job Details

    Job Family Lending

     

    Pay Type Salary