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Job Description

PINEY-Z COMMUNITY DEVELOPMENT DISTRICT

JOB DESCRIPTION

CDD OFFICE ASSISTANT

SUMMARY

Under the minimum general supervision of the CDD Manager, the CDD Office Assistant (OA) is responsible for administrative and clerical duties to ensure the efficiency and smooth operation of the office. The OA provides courteous, timely, and reliable support to board members, residents, guests, and the CDD Manager. The OA will complete basic office tasks and monitor operations to enhance efficiency and quality while reducing costs. The OA will promptly report to the CDD Manager opportunities for improvements and efficiencies to lower operational costs or enhance service to Piney Z residents.

DUTIES

+ Greet and direct residents and guests courteously and promptly, answer questions, and respond to complaints and requests with polite, responsive tact and discretion.

+ Promptly report and document any resident complaints to the CDD Manager. Identify and swiftly resolve the complaints at the lowest possible level; however, elevate concerns to the CDD Manager and the board members if they require a higher-level response or solution.

+ Perform basic office tasks such as answering phones, responding to emails, taking messages, and sorting mail.

+ Providing photocopying and distribution services for board members.

+ Maintaining the filing system (updating the index, creating, updating, and forwarding files).

+ Reviewing and updating office procedures to minimize errors and costs.

+ Adhering to and enforcing relevant policies, procedures, and regulations.

+ Assist board members and the CDD Manager as needed.

Completing additional assigned duties that align with the knowledge and skills outlined in the job description.

KNOWLEDGE, SKILLS and ABILITIES REQUIREMENTS

+ High school diploma or its equivalent.

+ A solid understanding and experience in administrative and clerical procedures and systems.

+ Proficiency in the Microsoft Windows operating system and its security update procedures.

+ Working knowledge in Microsoft Office (Word, Outlook, Excel, and PowerPoint).

+ Excellent communication and interpersonal skills that are courteous.

+ Ability to work effectively and tactfully with residents who present complaints or needs.

+ Excellent skills in planning, organization, and time management.

+ Ability to work independently with minimal supervision.

WORK HOURS & BENEFITS

+ Work hours are Monday to Friday, from 1:00 p.m. to 5:00 p.m., except on Wednesday, when the hours are from 2:00 p.m. to 6:00 p.m.

+ Salaried position at twenty (20) hours per week.

+ Annual salary of $24,960.

+ Paid State holidays.

+ Twelve (12) personal leave days per year.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Requirements

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.