• SharePoint Support Specialist

    Insight Global (Middletown, CT)


    Job Description

    A banking employer is looking for a SharePoint Support Specialist to join their team, ideally sitting in Middletown, CT but can sit remote for the right candidate. This position is open since they're seeking additional support to help the team with workload. The goal is to bring this person on to help with ensuring accuracy of the SharePoint information to eventually get into the Cloud. On a day to day basis, the SharePoint Support Specialist would mainly be working doing UAT, including checking if the landing pages are correct, and overall quality of URL links. The support specialist would also be giving and removing access to various different users within SharePoint. They would be working through a backlog of tickets and triaging them as they come in. they would be following procedures to see if they can alleviate any tasks off the team but delegating them to the right POCs if needed. The candidate will need to understand work flows as well. The ideal candidate would have strong problem solving and communication skills, as they will often but communicating with various different end users.

     

    We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

     

    To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

     

    Skills and Requirements

     

    1-2 years of experience as a Support Specialist, specifically utilizing SharePoint

     

    Experience doing UAT and checking quality of URL links

     

    Ticket management experience using ServiceNow

     

    Experience communicating with end point users to resolve any issues

    Strong Communication Skills Experience using MS Paint null

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].