• Supervisor Service Coordinator

    AmeriHealth Caritas (Erie, PA)


    Role Overview

     

    The Service Coordination Supervisor is responsible for overseeing the operational functions of the LTSS Service Coordination team using the AmeriHealth Caritas Pennsylvania Community Health Choices model of care.

    Work Arrangement

    + Remote

    + Candidates must live in Erie, Crawford, or Warren counties

    Responsibilities

    + Oversees the day to day operations of the LTSS department, including the development of Person-Centered Service Plans, authorization and approval of services, and the coordination of benefits for all LTSS participants

    + Serves as a subject matter expert for LTSS training for internal care teams and external audiences

    + Supports coordination of LTSS with other clinical and social services across the continuum of care, striving to enhance the quality of participant care and services.;

    + Maintains operational processes, policies, and procedures to support LTSS care delivery

    + Ensure quality and performance metrics are consistently met regarding LTSS, as specified in the agreement

    Education and Experience

    + Bachelor's degree required

    + 1 to 3 years of leadership and/or supervisory experience

    + 3 years working in social service or healthcare-related field

    + Experience working with people with disabilities or seniors in need of LTSS

    + Experience conducting LTSS needs assessments and monitoring LTSS delivery

    Licensure

    + Pennsylvania licensed RN, LSW, or LPC required

    Skills and Abilities

    + Ability to provide informed advocacy

    + Ability to interact with health care professionals professionally

    + Knowledge of the home and community-based service system and how to access and arrange for services

     

    At AmeriHealth Caritas, we’re passionate about helping people get care, stay well, and build healthy communities. As one of the nation's leaders in healthcare solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services, and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together, we can build healthier communities. If you want to make a difference, we’d like to hear from you.

     

    Headquartered in Newtown Square, AmeriHealth Caritas is a mission-driven organization with more than 30 years of experience. We deliver comprehensive, outcomes-driven care to those who need it most. We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services.

     

    Discover more about us at www.amerihealthcaritas.com

     

    Our Comprehensive Benefits Package

     

    Flexible work solutions include remote options, hybrid work schedules, competitive pay, paid time off, holidays and volunteer events, health insurance coverage for you and your dependents on Day 1, 401(k) tuition reimbursement, and more.

    As a company, we support internal diversity through:

    Recruiting. We are an equal opportunity employer. We do not discriminate on the basis of age, race, ethnicity, gender, religion, sexual orientation, or disability. Our inclusive, equitable approach to recruiting and hiring reinforces our commitment to DEI.