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SENIOR HUMAN SERVICES PROGRAM MGR - SES - 64005909

Date: Jun 20, 2025

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce\_operations/human\_resource\_management/for\_job\_applicants/e\_verify) .

Requisition No: 855318

Agency: Department of Health

Working Title: SENIOR HUMAN SERVICES PROGRAM MGR - SES - 64005909

Pay Plan: SES

Position Number: 64005909

Salary: $45,717.62

Posting Closing Date: 06/26/2025

Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)

Open Competitive Opportunity

Specific Responsibilities:

This is a Senior Human Services Program MGR-SES position is responsible for coordination, and supervision of Surveillance activities, information systems, Ql and training activities of the Palm Beach County Health Department - TB Program. This position works in close coordination and provides technical assistance to the TB Control Program Records Technician. These activities reflect knowledge and application of sound epidemiological surveillance, containment and assessment principles as related to tuberculosis. This position will assist the TB Control Program Manager in the formulation of policies and procedures. This position is designated as an Information Custodian for the TB surveillance data. Work is performed under the supervision of the Public Health Services Manager F-SES. This position requires independent judgment, initiative, applying general knowledge of business practices and skill in applying instructions to accomplish various job functions.This position spends the majority of the time engaged in supervisory responsibilities. This includes communicating, motivating, training, and evaluating employees in addition to planning and directing employees’ work. The incumbent has the authority to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employees or effectively recommend such action. The incumbent will also be required to develop performance expectations, meet with staff regularly to discuss performance, complete performance reviews, maintain vacation and work schedules, ensuring proper coverage, and complete timesheets.

This position is designated as a sensitive position and is required to maintain confidential information in accordance with the Florida Department of Health (FDOH) Palm Beach County Health Department (CHD) Information Security Policy, Protocols and Procedures. Confidential Data Set: Health Management System (HMS) -TB. Access to HMS TB module for management and reporting purposes. This position may view, update, and/or release information in the performance of public health investigations as required by statute, Administrative Rule, or Departmental Policy.

Provides oversight for data integrity regarding information being entered into the TB module. Updates the TB database on an ongoing basis. Reviews reported TB cases and suspects for reporting delays, completion of information and other issues. Coordinate with Nurse Case Manager to obtain missing data on Report of Verify Case of Tuberculosis (RVCT). Generates reports to the TB Control Program Manager. Promptly initiate RVCT as soon as the information is readily available. Informs and assists the TB Control Program Manager to complete and submit the RVCT’s to Tallahassee and CDC. Keeps and update local records of RVCTs.

Compile and analyze TB Surveillance data and generate demographic and clinical reports. Uses Facebook computer system to find locating information for stalled patient investigations, assist and train new employees. Helps TB Control Program Manager ensure all required statistical and narrative reports are completed and submitted to the State Health Office and the PBC headquarters in a timely manner. Identify high morbidity areas in Palm Beach County utilizing the current data. Identify and evaluates the transmission of TB among cases utilizing DNA genotyping information.

Assisting in receiving and processing of Classes Electronic Disease Notification B1, and Electronic Disease Notification B2 as needed. Responsible for Inter-jurisdictional, correctional, and flight referrals. Oversees and transfer of the information to appropriate section such as Contact investigation, Nursing, and Clinic to complete required follow up activities. Responsible for tracking and assuring all forms or updates sent to CHD are complete and returned to the Bureau of TB and Refugee Health in a timely manner. Assists the TB Control Program Manager in developing a comprehensive training plan for all TB staff, medical students, CDC apprentice and Public Health Residents.

Coordinate with TB Medical Staff, and various experts in Tuberculosis to assure timely appropriate training is completed. Coordinate with HMS technical assistance to provide HMS training and updates to all TB Staff. Provides quality improvement related training. Evaluates and implement training for all Staff of the Palm Beach County TB Program. Assists the TB Control Program Manager in conducting educational presentations to interested parties in the community. Serves and provide TB Infection Control Technical Assistance. Coordinate with all the Health Centers and programs to ensure all the components of TB Infection Control Plan are implemented at each site according to FDOH guidelines and present these findings to CHD TB Program management team. Attends staff meetings and in-services.

Perform other duties as assigned.

Required Knowledge, Skills, and Abilities:

+ Knowledge of methods of compiling, organizing and analyzing data.

+ Knowledge of public health and disease control investigations

+ Knowledge and ability to enforce Public Health Law.

+ Ability to use quality improvement tools, process management, leadership, and planning techniques.

+ Ability to assure accurate and timely claims service information

+ Ability to utilize problem-solving techniques.

+ Ability to understand and apply applicable rules, regulations, policies and procedures.

+ Ability to supervise people.

+ Ability to prioritize workload.

+ Ability to develop various reports.

+ Ability to assess program policies and procedures in relation to client needs.

+ Ability to formulate policies and procedures.

+ Ability to plan, organize, and direct service program activities.

+ Ability to communicate effectively.

+ Ability to establish and maintain effective working relationships with others.

Qualifications:

Licensure/registration/certification requirements: N/A

Other job-related requirements for this position:

+ Incumbent may be required to work before, during and/or beyond normal work hours or days in the event of an emergency. Emergency duty required of the incumbent includes working in special needs shelters, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural.

+ Valid Driver’s License.

+ Require to safely wear a tight-fitting N-95 respirator, fit tests other employees (or other reasonable accommodation) and participate in the medical surveillance program for TB.

Working hours : (A) Daily from8:00AMto5:00PM(B) Total hours in workweek40.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

851 Avenue P, Riviera Beach, FL 33404

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

+ Annual and Sick Leave benefits;

+ Nine paid holidays and one Personal Holiday each year;

+ State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;

+ Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com );

+ Flexible Spending Accounts;

+ Tuition waivers;

+ And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com .

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check. Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Location:

WEST PALM BEACH, FL, US, 33401

Nearest Major Market:Palm Beach

Nearest Secondary Market:Miami