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It's more than a job

With a sales career at Kuehne+Nagel, you'll drive long-term business success by mastering sales strategies, nurturing customer relationships and identifying new opportunities. At Kuehne+Nagel, our work is about more than we imagine.

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Due to continued growth within our Global Healthcare organisation, Kuehne+Nagel are expanding our Global Key Account Team to manage some of our most strategic Healthcare customers. Reporting to our vertical lead in North America, this role will form a key part of our global account program and is a senior strategic key account management role. The role is based in the US but will be focussed on both managing and leading Global customers within our portfolio. If you excel in building strong relationships, managing senior stakeholders and growing business, this role is perfect for you!

How you create impact

Our Director, Key Account Development members are strategic consultants with the ultimate responsibility to understand our customers' requirements in proposing solutions that add value and build long lasting partnerships.

As a Director of Key Account Development in our Healthcare Global Account Program, you will oversee the end-to-end commercial customer journey for a dedicated portfolio of key accounts. Acting as the leading Kuehne+Nagel representative, you’ll manage relationships, develop business strategies, and ensure alignment with our logistics services across all business units. Your role will focus on translating customer needs into actionable plans and driving business growth through strategic sales and account management.

+ Manage and develop key customer relationships across the globe, aligning our logistics services with their needs.

+ Identify new opportunities: increasing the footprint of business and solutions with assigned customer(s), ensuring an attractive and sizeable pipeline and high closing ratio.

+ Drive business development and sales initiatives, focusing on up-selling and cross-selling.

+ Negotiate rates and service contracts, ensuring all commercial requirements are met.

+ Monitor performance metrics and take action to ensure targets are achieved.

+ Develop and maintain detailed account plans, ensuring alignment with customer needs.

+ Transition new business to operations smoothly, ensuring commitments are met.

+ Conduct regular review sessions with customers, emphasising continuous improvement and innovation.

+ Lead and work as part of a Global Customer Management team to drive global share of wallet growth for your specific customers.

This position can be located in the East or Central Region of the US, with proximity to a major airport preferred.

What we would like you to bring

+ Proven experience in senior key account management and business development within the logistics sector (5+ years of freight forwarding sales experience) with a strong sales track record.

+ Deep understanding of the healthcare industry and supply chain management.

+ Strong stakeholder management and communication skills, with the ability to manage relationships across various organisational levels.

+ Competitive mindset with excellent negotiation skills and a drive to achieve business goals.

+ Proficiency in CRM systems and familiarity with sales management processes.

+ Ability to work independently and collaboratively with cross-functional teams.

What's in it for you

Kuehne+Nagel offer you a challenging position in a vibrant work environment where development and progress are a priority. Additional to opportunities for professional learning, you will learn to work with cutting-edge IT systems. You will join an ambitious and dynamic team, within a pleasant and casual working climate. You start in a full time role with a very competitive salary, complemented with a suite of additional value add incentives.

Apply today to join Kuehne+Nagel as our new Director, Key Account Development- Healthcare and make a significant impact in the healthcare logistics sector!

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

The target salary range for this position is between $140,000 and $160,000. Base salary is part of a competitive total rewards package that includes incentive compensation, health and welfare benefits, a 401k retirement savings plan and tuition reimbursement. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: [email protected] with the nature of your request. We will answer your inquiry within 24 hours.