• Tenant Resource Counselor (Cv75-2) - Homeless…

    Volunteers of America Delaware Valley (Camden, NJ)


    Tenant Resource Counselor (CV75-2) - Homeless Services Division

     

    Tenant Resource Counselor

     

    Empower independence. Guide stability. Connect resources.

     

    Volunteers of America Delaware Valley is seeking a compassionate and organized Tenant Resource Counselor to support residents in maintaining housing and achieving self-sufficiency. As part of our Supportive Housing Services team, you will provide direct case management, connect clients to community resources, and help ensure a safe and supportive housing environment in coordination with building management.

     

    If you're passionate about empowering individuals to thrive in independent living, this is a meaningful role where your impact is immediate and lasting.

    What You’ll Do:

    + Conduct initial interviews and assessments for new housing applicants and residents

    + Assist residents in developing individualized service plans based on identified needs

    + Monitor and document client progress and adjust plans in collaboration with the treatment team

    + Provide support counseling, resource navigation, and life skills coaching

    + Coordinate group programming and tenant association/committee meetings

    + Conduct apartment inspections as needed and maintain strong communication with building management

    + Maintain accurate and confidential documentation per agency and funder standards

    + Collaborate with Housing Specialists during client transitions and lease renewals

    + Participate in internal and external case conferences and trainings

    What You Need:

    + Bachelor’s degree in Human Services or related field, or at least 2 years of practical human services experience

    + Effective verbal and written communication skills

    + Ability to work independently and as part of a multidisciplinary team

    + Strong interpersonal skills and client-centered approach

    + Basic computer skills preferred

    + Valid driver’s license and ability to meet agency driving standards

    + Bilingual fluency is a plus

    Why This Role Matters:

    + Stable housing is foundational to long-term well-being. As a Tenant Resource Counselor, you’ll be a key support for individuals navigating the challenges of independent living—helping them build resilience, access critical services, and succeed in maintaining housing.

     

    EEO of "Individuals with Disabilities" and "Veteran Status"/AA