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GENERAL SUMMARY:

Henry Ford Health is conducting a search for the President of Henry Ford Jackson Hospital. Reporting the Market CEO, the President will provide overall leadership of the hospital and campus operations and assure the facilities operate in a responsible manner to optimally fulfill Henry Ford Health system strategy. The President will direct all internal operations of the hospital and campus while developing and implementing short-term tactics within long-term strategies that provide high quality and cost-effective health care. They will ensure clinical and administrative services are organized to meet population/market needs and deliver improved health and performance within its site of care and community. This leader will be responsible for aligning, integrating, and implementing all aspects and functions of the continuum of care process, i.e., patient flow, case management, social services, utilization review for patient transfer and discharge programs for the hospital and campus. In addition, they will be responsible for providing overall direction and guidance to the operational activities of the organization with the objective of maximizing growth and profitability as well as day-to-day leadership and management to all hospital and campus operational functions.

Additionally, this leader will provide market-focused leadership and act as the liaison with local the Advisory Board. They will also serve as the local market leader in the identification, evaluation, and development of local market growth strategies and/or collaboration opportunities.

HENRY FORD JACKSON HOSPITAL:

Henry Ford Jackson Hospital is a member of the Henry Ford Health system. It is a 420 bed Magnet® designated and level II trauma center. The acute care services they offer are complemented by more than 40 community-based ambulatory locations. The hospital offers a wide range of specialty services, including cardiac surgery and minimally invasive structural heart procedures, neurosurgery, and advanced cancer care. It also provides home health and hospice services, including the Henry Ford Hospice Home which serves as the only residential hospice facility in Jackson County.

PRINCIPLE DUTIES AND RESPONSIBILITIES:

• Provides executive leadership and oversight to an assigned hospital and campus

operations ensuring the delivery of operational and service excellence including a

focus on excellence in personalized care in a variety of delivery settings (e.g., inpatient, emergency, ambulatory, home care, sub-acute, physician networks, etc.) for

a defined organization or designated service delivery area.

• Leads the formation of a hospital and campus operational vision and strategic plan,

the development and achievement of goals and objectives and evaluates the

hospital and campus continuing effectiveness within the framework of Henry Ford

Health. Ensures the analysis of community needs and the development of

supportive programs and services. Develops a portfolio of services that meets

changing marketplace needs, integrates, and manages healthcare disciplines to

meet customer demands. Ensures appropriate Henry Ford Health system alignment

and supports the design, implementation and functioning of effective financial review

and control procedures.

• Maximizes operating and financial performance and growth through effective

financial management, enhanced productivity, leveraging of resources, increased

market share and expanded philanthropic support. Responsible for improving the

efficiency of all continuum-of-care including case management, patient flow, patient

transfer and discharge processes as well as outcomes through the development of

methodologies that enhance patient flow and case management based on best

practices for managing cost and quality, including the use of technology (case

management).

• Proactively employs participative management and leadership approaches that

optimize talent recruitment and effectiveness and retention planning. Selects, leads,

and evaluates performance of hospital and campus operational leaders and

empowers others to exercise leadership in achieving goals, developing new

concepts, and taking initiative.

• Plans, prioritizes, directs, and evaluates hospital and campus organization activities

to create and maintain operational and clinical excellence. Champions growth,

change and improvement, seeks out and capitalizes on opportunities for improving

or expanding the hospital and campus’s services in collaboration with the Market

CEO in response to the health care needs of the community and the strategic goals

of Henry Ford Health.

• Initiates the development, implementation and oversight of processes and

procedures for patient transfers to the hospital and campus facilities from other

facilities within Henry Ford Health as well as hospital entities external to Henry Ford

Health. Responsible for coordination, relationship management and

process/procedure development and implementation for referring physicians

regarding patient transfers. Develops a systematic approach designed to improve

overall efficiency of case management/patient flow functions including a long-term

plan for integrated patient flow/case management methods for the hospital and

campus.

• Collaborates in a highly effective manner with medical, administrative, hospital,

campus staff, and leadership while informing each stakeholder of opportunities to

improve patient flow, length of stay and cost per case. Makes recommendations to

the Market CEO concerning case management models, through-put models, and

other methods for reducing length of stay and cost of care while maintaining quality

outcomes.

• Promotes the image and utilization of the hospital and campus operations through

effective marketing, representation to the public, civic and business communities,

establishing trust and respect for the hospital and campus and its services.

• Participates regularly in Jackson community events and forums, forms relationships

with other community leaders and establishes a presence as a trusted community

leader.

• Ensure the adequacy and installation of Henry Ford Health system procedures and

controls to maintain communication and adequate flow of information and

maintaining adequate management control and direction of the hospital and campus.

• Creates and maintains physician and hospital and campus relationships built on

shared values, trust, and mutuality. Develops sustainable relationships that result in

supportive patient care systems, physician access/satisfaction, and quality, efficient

care across the delivery platform.

• Responds to the community’s needs for quality health care services by monitoring

the adequacy of the hospital’s medical activities and closely coordinating with the

Board and Medical Staff in achieving and maintaining the required standards of

medical performance.

• Appoints, develops, mentors, and supports a hospital and campus leadership team

that provides comprehensive and well-developed daily operational leadership and

collaborates with other providers to improve health services in the community.

• The President/CEO will ensure the Board of Trustees, which is a fiduciary board, are

fully informed and supported in their work. Keep the BOT aware of relevant trends

necessary for strategic planning and long-term vision of the hospital, as well as all

matters according to the Affiliation Agreement.

• Maintains a working knowledge of applicable Federal, State, and local laws and

regulations, Henry Ford Health Compliance Program, Standards of Conduct, as well

as other policies by ensuring adherence in a manner that reflects honest, ethical,

and professional behavior.

KEY PERFORMANCE METRICS:

Quality of Outcomes

Workforce Commitment

Patient Safety

Hospital Associated Infections

Profitability/Finance Performance

Falls with Injury

Employee Engagement

Access of Care Measure

Operational Efficiency

Operating Margin

Rating Agency Ratings

New/Unique Patients Registered

Patient Satisfaction

EDUCATION/EXPERIENCE REQUIRED:

• Master's degree in business , Health Administration or a related field and a minimum

of ten years of management experience, including progressively responsible

executive level experience (non-physician or physician) within a health care entity.

• In depth knowledge and understanding of all business aspects of health care with

particular emphasis on the principles and practices of high quality, innovative patient

care/services, challenges and trends and extensive track record with managing and

improving operations.

• Adaptability, forward thinking and analytical ability to provide vision and

conceptualize well in unstructured, fast-paced, dynamic, and multi-functional

environments requiring creativity, innovation, discipline, foresight, and mature

professional judgment.

• Exceptional leadership, facilitation, relationship development and communications

skills to:

o Counsel and collaborate; inspire, develop, and build confidence in others; create

alliances and relationships; and successfully manage complex relationships and

influences with diverse internal and external groups and foster an understanding

and commitment to Henry Ford Health and business of healthcare.

o Adapt style and approach to match audiences in presenting advisory, persuasive,

and authoritative recommendations on complex topics.

o Ability to extensively leverage technology to create and sustain improved quality,

service, and operations.

o Must thrive in an accountable, collaborative, shared leadership environment.

Additional Information

+ Organization: Henry Ford Jackson Hospital

+ Department: PM - One Jackson Square

+ Henry Ford Health Location: Henry Ford Jackson Hospital

+ Shift: Day Job

+ Union Code: Not Applicable

Additional Details

This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.

Overview

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers .

Benefits

The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.

Equal Employment Opportunity/Affirmative Action Employer

Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is

committed to the hiring, advancement and fair treatment of all individuals without regard to

race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,

weight, marital status, family status, gender identity, sexual orientation, and genetic information,

or any other protected status in accordance with applicable federal and state laws.