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Access Representative - Full-Time (40 hours/week)

Job Summary: Join Cummins Behavioral Health Systems as an Access Representative, assisting consumers with registration, scheduling, and phone inquiries at one of our Outpatient office locations.

Key Responsibilities:

• Greet visitors and ensure sign-in procedures are followed

• Answer and transfer phone calls, check voicemail, and follow up as needed

• Guide new consumers through the intake process, collect insurance information, set up new consumer charts, assist with all necessary paperwork

• Check in consumers for appointments, collect fees, update consumer information, and get documents signed as needed

• Schedule and reschedule appointments, print future appointments/excuse letters

• Send, scan, and log documents into the chart

Qualifications:

• Experience in a medical or behavioral health office is a plus, but not a requirement

• Proficiency in Microsoft Teams, Outlook, etc.

• High school diploma or equivalent preferred

• Bilingual skills are a plus

Skills:

• Friendly, welcoming, and eager to help others

• Respectful customer service

• Organized and able to adapt in a fast-paced environment

• Computer skills

Why Join Us? Cummins Behavioral Health Systems is a proud recipient of the Platinum level certification for Mental Health America's Bell Seal for Workplace Mental Health, emphasizing employee well-being.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.