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Operations Program Manager
- Meta (Redmond, WA)
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Summary:
The Operations Program Manager is the Single Threaded Leader (STL) for their core technology modules and is the primary Operations interface to the product development teams and other functional organizations within Facebook Reality Labs. It is the responsibility of the STL to keep the Core Team integrated with the Operations workstreams. STLs should have a demonstrated experience in technical understanding of their modules and can influence key design and architecture decisions to meet Operations KPIs. The STL owns their program from early architecture through launch. This role requires close collaboration with R&D, Engineering, Advanced Manufacturing and Test, Business Development, Sourcing, and external supplier teams.
Required Skills:
Operations Program Manager Responsibilities:
1. Accountable for end-to-end manufacturing operations at suppliers to execute development builds per schedule, leading up to ramp and into mass production
2. Establish the appropriate engagement model and define roles and responsibilities between supplier and internal Cross Functional Partner teams
3. Drive supplier readiness activities to execute development builds leading up to ramp, including design and layout of manufacturing lines, development of process qualifications plans, and defining capacity and capex requirements, clearly identifying deliverables and dependencies
4. Drive Operations teams to ensure materials, equipment, fixtures, systems, staffing, security, training, and documentation plans are in place at our manufacturing partners
5. Establish and lead on-site bring-up and integration activities, coordinating with both internal and external resources
6. Lead ramp availability with Global Supply Management, Mfg and Test, Quality, and other internal and external teams
7. Ensure the successful launch of products towards meeting its stated cost, quality, schedule, and availability goals
8. Assesses, analyzes, consolidates, and communicates risk and status clearly and succinctly to management, calling out key issues and presenting options for resolution to the cross-functional executive team through the new product reviews and other executive forums
9. Actively participate in Engineering design and technology development discussions, providing focus and direction to deliver scalable manufacturing solutions. Be the Operations owner for the partner’s decisions around equipment, tooling, and fixture sub suppliers
10. Provides links from the US based Operations & Engineering Teams to the Manufacturing Partners from various development builds through new product introduction
11. Liaison across multiple cross-functional teams to ensure product cost, manufacturability, reliability, product quality, safety and compliance, and delivery commitments are met
12. Lead program readiness reviews representing supplier technical operations and overall readiness, and drive closure on design/technical and operations issues
13. Travel 35% on-site to suppliers during critical bring-up and build activities
Minimum Qualifications:
Minimum Qualifications:
14. 5+ years of experience managing supplier technical operations
15. Experience with optical and mechanical technologies, and demonstrated experience with deployment of manufacturing processes to support complex technologies
16. Experience working on New Technology Introduction (NTI)
17. Experience using data to problem-solve and address multi-dimensional problems with high levels of uncertainty across multiple functional teams
18. Experience in technical, strategic, and commercial skills required to deliver new technologies
19. Experience communicating and influencing leadership
20. Experience defining and implementing systems/tools and mechanisms to bridge integration mechanics between internal and external partners
Preferred Qualifications:
Preferred Qualifications:
21. 7+ years of experience managing supplier technical operations in consumer electronics industry
22. Experience working on New Technology Introduction (NTI) with successful transition into New Product Introduction (NPI) phase and scaling at production
23. Semiconductor Processing and Clean room experience
Public Compensation:
$134,000/year to $196,000/year + bonus + equity + benefits
**Industry:** Internet
Equal Opportunity:
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected].
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