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  • Senior LSS Digital Operations Manager

    Honeywell (Mason, OH)



    Apply Now

    In this role, you will have the opportunity to:

    + Lead the digital transformation of Honeywell Intelligrated's Lifecycle Solutions and Services (LSS) business.

    + Drive a unified digital culture, develop scalable customer-facing digital services, and oversee the implementation of platforms like Forge Customer Portal and Forge Performance+.

    + Manage the Digital Center of Excellence, align data across functions, and ensure operational efficiency through analytics, automation, and strategic planning.

    + Take ownership of financial performance, customer engagement, and collaboration with sales and offering management teams to expand digital reach and impact.

    Key Responsibilities

    + Lead digital strategy and transformation across LSS Parts, Projects, and Services.

    + Develop and scale digital offerings from T&M to Reliability-Centered Maintenance.

    + Oversee Forge platform initiatives including customer portal, entitlements, and asset health monitoring.

    + Align data systems to support sales, engineering, and service contracts.

    + Drive performance through analytics, ensuring SLA compliance and contract health (A360).

    + Optimize team structure and cost-to-serve through SIOP and resource planning.

    + Achieve financial targets for connected contracts, EAM, and CMMS systems.

    + Expand digital engagement via customer portals, analytics, and ontimeparts.com.

    + Collaborate with Offering Management and Sales on go-to-market strategies.

    + Provide regular leadership updates during operational and business reviews.

    YOU MUST HAVE

    + 5+ years of experience in digital operations or a related field

    + Strong leadership and team management skills

    + Proficiency in digital technologies and systems

    + Excellent communication and collaboration skills

    WE VALUE

    + Bachelor's degree in a relevant field (preferred)

    + Experience in the lifecycle solutions and services industry (preferred)

    + Knowledge of emerging digital trends and technologies

    + Proven track record of driving digital transformation

     

    Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

     

    Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

     


    Apply Now



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