"Alerted.org

Join us in _creating a legacy_ within a brand you can _stay inspired_ with a team that will become _family_ \. The newestConrad Hotel \(https://www\.hilton\.com/en/hotels/orlcici\-conrad\-orlando/\)in Hilton’s luxury portfolio is seeking a **Senior Event Manager** to join the catering and events team\!

Inspired by nature and fashioned for adventure, C _onrad Orlando_ sits on the 1,100\-acreEvermore Orlando Resort \(https://evermoreresort\.com/?gclid=CjwKCAjwrranBhAEEiwAzbhNtWOg01kK5RlkAWN1cwwiZB5K82RkNJ4InttHeoxfpozL41NGFDiQyhoC1Y4QAvD\\\_BwE\)bordering Walt Disney World with a 20\-acre tropical beach and8\-acre lagoon setting the stage for luxury which is as harmonious as it is captivating\.

The stunning resort features433 rooms _\(to include 51 impeccably designed suites and 10 spacious family suites_ \), 65,000 square feet of meeting space \( _40,000 indoor and 25,000 outdoor_ \), a tranquil spa, two 18\-hole golf courses, and 6 food and beverage outlets\. _This includes 3 restaurants \(rooftop, southern Italian, and poolside\), a cocktail bar, marketplace and in\-room dining\._

**_Want to learn more?_** News Release on Conrad Orlando

Why join the Conrad brand?

The modern luxury concept empowers you to deliver:

+ Personalized service with authenticity and passion

+ Impactful experiences

+ Creativity in our products and services

**Want to learn more?** News Release on Conrad Orlando \(https://newsroom\.hilton\.com/conrad/news/innovative\-orlando\-resort\-to\-feature\-conrad\-hotel\)

What will I be doing?

As a Senior Event Manager, you will oversee event documentation and coordinate closely with Sales, hotel departments, and clients to ensure exceptional service throughout all phases of the event—pre\-event, on\-site, and post\-event\. This role primarily manages complex events\. You will identify opportunities to enhance revenue through upselling and value\-added offerings, ensuring memorable and successful events\. Serving as the primary point of contact for event planners after the sales handoff, you are responsible for delivering a seamless client experience\.

Specifically, your essential functions will be to perform the following tasks to the highest standards:

+ Organize, plan and prioritize your duties by developing plans and goals\.

+ Timely communication to internal and external clients via telephone, email, written documents or in person\.

+ Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations\.

+ Demonstrate knowledge of job systems, products, systems, and processes\.

+ Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts\.Selling and influencing both internal and external clients\.

+ Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution\.

+ Ensure high\-quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed\.

+ Participate in customer site inspections and assist with the sales process as necessary\.

+ Other duties as necessary based on business needs\.

+ Regular attendance\.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:

+ Hospitality \- We're passionate about delivering exceptional guest experiences\.

+ Integrity \- We do the right thing, all the time\.

+ Leadership \- We're leaders in our industry and in our communities\.

+ Teamwork \- We're team players in everything we do\.

+ Ownership \- We're the owners of our actions and decisions\.

+ Now \- We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

+ Quality

+ Productivity

+ Dependability

+ Customer Focus

+ Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(http://jobs\.hiltonworldwide\.com/our\-brands/index\.php\) \. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!

**The Benefits** – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

+ Access to pay when you need it through DailyPay

+ Medical Insurance Coverage – for you and your family

+ Mental health resources including Employee Assistance Program

+ Best\-in\-Class Paid Time Off \(PTO\)

+ Go Hilton travel program: 100 nights of discounted travel

+ Parental leave to support new parents

+ Debt\-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications

+ 401K plan and company match to help save for your retirement

+ Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount

+ Career growth and development

+ Team Member Resource Groups

+ Recognition and rewards programs

_\*_ _Available benefits may vary depending upon property\-specific terms and conditions of employment\._

\#LI\-MD1

**Job:** _Catering and Event Services_

**Title:** _Senior Event Manager \- Conrad Orlando_

**Location:** _null_

**Requisition ID:** _HOT0BQ0E_

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