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Chief Operating Officer

Council: Girl Scouts Of Middle Tennessee

Job Location: TN - Nashville

Salary Range: $160,000 (Annually)

Employment Type: Full-Time (Regular)

Job #: 8468

Post Date: 6/24/2025

Job Summary

We are seeking a mission-driven, operationally minded, strategically capable Chief Operating Officer (COO). A critical partner to the Chief Executive Officer and a key member of the Executive Leadership Team, the COO will ensure that the systems, people, and infrastructure of the Council are optimized to deliver on its mission, vision, and strategic goals. This role is ideal for a leader with deep experience in leading cross-functional strategic execution, leveraging data and technology to drive performance, applying strong financial oversight, and implementing talent management strategies that build a culture of trust, inclusion, accountability, and continuous improvement.

The COO reports to the Chief Executive Officer and oversees approximately 6 full-time staff and 6+ part time staff, while implementing optimization strategies impacting all 120+ team (including seasonal and part time employees) members across every function of the organization. The COO is responsible for an $11.5 million+ operating budget and leads the organization’s Strategy, Human Resources, and Technology functions, with direct oversight over Finance, Retail Operations, and Property Management teams. This role leads cross-functional strategic planning, drives operational performance and transformation, and serves as a champion of data-informed decision-making. The COO will act as a trusted thought partner to the CEO, collaborative executor with other C-Suite leaders, and a trusted steward of the infrastructure that enables the GSMT team to achieve our mission. Success in this position requires the ability to think strategically, execute cross-functionally, operate through a lens of continuous improvement, and advocate for a culture that aligns with and supports the organization’s mission.

Job Qualifications

• Bachelor’s degree required, preferably in management, finance, or other related fields.

• 3+ years of experience leading and delivering operational excellence in a mission-driven nonprofit organization or transferrable skills from the for-profit sector combined with a passion for GSMT’s mission; C-Suite and/or Senior Leadership level experience preferred.

• Deep experience in Human Resources and Talent Management, with proven success managing organizational structure, compensation strategies, talent development, and performance management.

• Experience driving strategic planning and cross-functional execution with a proven ability to leverage data-driven processes and drive tangible outcomes; change management experience a plus.

• Deep experience in technology and data, including system implementation, automation, governance, and cross-platform integration, both through a tactical and strategic lens.

• General understanding of nonprofit finance and accounting, with experience overseeing and being held accountable for large capital assets and a $7-12 million budget preferred.

• Passion for and experience with Diversity Equity and Inclusion initiatives a plus.

• Ability to work onsite and accommodate a flexible work schedule, including some evening and weekend work and a willingness to travel as needed. Travel expectations anticipated to be 5-10%.

• Current valid drivers’ license, proof of vehicle insurance, transportation availability, and ability to pass a criminal background check (including a motor vehicle report).

Special Instructions

For more information, please contact the council directly.

How to Apply

Send cover letter and resume to [email protected]

[email protected]

Girl Scouts of Middle Tennessee

4522 Granny White PikeNashville, TN 37204

Fax #: 615-460-0206 Web Site: http://www.gsmidtn.org