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Chief Mission Delivery Officer

Council: Girl Scouts Of Middle Tennessee

Job Location: TN - Nashville

Salary Range: $160,000 (Annually)

Employment Type: Full-Time (Regular)

Job #: 8467

Post Date: 6/24/2025

Job Summary

We are seeking a dynamic, strategic, and entrepreneurial Chief Mission Delivery Officer (CMDO). As the chief program officer for the Council and foundational to its success, the CMDO will be charged with ensuring that programs and experiences are relevant to the interests and needs of all members and centered around the communities in which they live. The CMDO must have experience driving the strategic direction of a complex organization while leading a cross-functional team, combined with a compelling enthusiasm for youth development and girl leadership.

The Chief Mission Delivery Officer (CMDO) reports to the Chief Executive Officer and oversees approximately 25 full-time staff and 120 part-time/seasonal staff serving almost 11,000 girls in 39 counties across Middle TN. This position is responsible for direct oversight of Membership Recruiting, Girl Experience, Volunteer Experience, Product Programs, Camp Programs, and Membership Support Services. The CMDO is responsible for a budget of approximately $8 million of an $11.5 million+ operating budget, with oversight of the Council’s most important source of funding – product sales, including the iconic Girl Scout Cookie Program. Success in this position requires the ability to manage human capital in a highly decentralized environment through managers, staff and approximately 3,000 volunteers in the field. Recognition of the fundamental and strategic importance of our volunteers is essential and the ability to leverage the talents and strengths of volunteers operating in a variety of capacities is critical to the Council’s success.

Job Qualifications

? Bachelor’s degree required, preferably in management, sales and marketing, or other related fields.

? Senior management experience in a mission-driven and community-oriented nonprofit organization or transferrable skills from the for-profit sector combined with a passion for GSMT’s mission. Girl Scouts experience a plus.

? Experience driving the strategic direction of a complex organization and stakeholder landscape, leading a cross-functional team, and managing a $8 million budget.

? Proficiency with technology and data, including the ability to leverage technology to improve team performance and streamline processes. This role requires proficiency in Microsoft Office, as well as an ability to become quickly proficient in the mission delivery team’s custom tech stack.

? Experience in customer service and managing complex stakeholder landscapes.

? Experience in volunteer management, youth development, and program innovation preferred.

? Experience leading a transformation and/or transformational project involving change management a plus.

? Passion for and experience with Diversity Equity and Inclusion initiatives a plus.

? Existing relationships with local community and business influencers a plus.

? Ability to accommodate a flexible work schedule including some evening and weekend work and a willingness to travel throughout the GSMT 39-county jurisdiction. Travel expectations anticipated to be up to 25%.

? Current valid drivers’ license, proof of vehicle insurance, transportation availability, and ability to pass a criminal background check (including a motor vehicle report).

Special Instructions

For more information, please contact the council directly.

How to Apply

Send cover letter and resume to [email protected]

[email protected]

Girl Scouts of Middle Tennessee

4522 Granny White PikeNashville, TN 37204

Fax #: 615-460-0206 Web Site: http://www.gsmidtn.org